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Forum Discussion
Ohmarr
Jun 13, 2023Aspirant
ReadyNAS 10400 Stuck at Password Recovery
Hi Community, hoping someone can help with my out of support device. Rebooted my ReadyNAS RN10400 after resolving some home network issues and it is now stuck at the password recovery screen. I e...
StephenB
Jun 27, 2023Guru - Experienced User
shuvam wrote:
I am using Gmail. I have received alert emails from my ReadyNAS box as recently as May. Has Gmail made any changes in the last 2 months?
Are you using an app-specific password on the NAS?
shuvam wrote:
And I "tacked on" my question to someone else's because my question is EXACTLY like the original poster's, IMHO.
Are you also unable to log into the NAS web ui?
shuvam
Jul 03, 2023Aspirant
I am using my own Gmail password on the NAS, the one I normally use to log into the Gmail browser interface.
And yes, the whole password recovery journey started because I too am unable to log into the admin interface with the browser. And I haven't "lost" my password -- I keep such passwords written in a password store, since they are not guessable. So it's very unlikely I'm typing in some wrong password.
- StephenBJul 03, 2023Guru - Experienced User
shuvam wrote:
I am using my own Gmail password on the NAS, the one I normally use to log into the Gmail browser interface.
Ok. Though that just means you reused the gmail password with the NAS admin account.
But you said also that you were no longer getting email alerts in your gmail. That's configured in a different part of the NAS web ui. And you need to change that password over to an app-specific google password to get email alerts.
Back to the main problem - the OS reinstall will definitely reset the admin password back to password.
Make sure you are browsing to https://nas-ip-address/admin, and also try incognito browsing to be certain the browser isn't auto-filling the wrong password.
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