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Forum Discussion
ReadyNAS Photos troubleshooting tips
If you're having problems getting ReadyNAS Photos to work, see if any of the following tips will help. 1. If you are in User or Domain security mode, and you don't have "public" or "guest" access ...
Though I used ReadyNAS Photos before, I have been unable to use recently.
When I log in after I input my user name and password (which are the same for the Media share), I get authenticated and then I get the following (with minor edits to protect privacy):
"Unable to connect to media/Pictures share on [correct address for the ReadyNAS...]"
When expanding the error message I get:
share=[hostname=[ReadyNAS address], share=media, folder=Pictures, username=[correct user name]], exit code=[17], error=[mount_smbfs: mount error: /Users/.../Dekoh/mnt/[username]55965979/media: File exists ]"
I tried to login as a different user and received the exact same message (with the different user name obviously).
I am using a macbook with ReadyNAS 600 with the RAIDiator 4.1.6 [1.00a147] and I already uninstalled and reinstalled the ReadyNAS Photos application and stopped and restarted the service on the NAS.
Any suggestions as to next steps?
When I log in after I input my user name and password (which are the same for the Media share), I get authenticated and then I get the following (with minor edits to protect privacy):
"Unable to connect to media/Pictures share on [correct address for the ReadyNAS...]"
When expanding the error message I get:
share=[hostname=[ReadyNAS address], share=media, folder=Pictures, username=[correct user name]], exit code=[17], error=[mount_smbfs: mount error: /Users/.../Dekoh/mnt/[username]55965979/media: File exists ]"
I tried to login as a different user and received the exact same message (with the different user name obviously).
I am using a macbook with ReadyNAS 600 with the RAIDiator 4.1.6 [1.00a147] and I already uninstalled and reinstalled the ReadyNAS Photos application and stopped and restarted the service on the NAS.
Any suggestions as to next steps?
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