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viktor77796's avatar
viktor77796
Aspirant
Nov 22, 2024
Solved

ReadyNAS RNDP6000 RND-6B stuck at "ReadyNAS" state when turned on

Good day!

 

There is a problem - ReadyNAS RNDP6000 RND-6B freezes at "ReadyNAS" state when turned on. 

According to the owner of the device, first the raid disappeared, then the disks were disconnected, and then everything froze. There was no upgrade from OS 4 to 6.

 

Actions taken:
1) Test replacement of the power supply to ATX with 300W did not help
2) The RAM was replaced - did not help
3) Replacing the 2032 battery - did not help
4) Cleaning the cooler and replacing thermal paste - did not help
5) A factory reset is not performed according to the instructions, the system does not react to it in any way

 

Among the anomalies and nuances:
1) On the Flame6 ver: 1.1 motherboard, the red LED1 light is on. I did not find information on this motherboard and, accordingly, documentation to understand the reason.

2) Also, when starting up, the LAN1,2 light does not light up, so I also cannot access the device via the network.

3) The Backup light is on.


Please tell me in which direction to dig on this problem?

  • Sandshark's avatar
    Sandshark
    Nov 28, 2024

    You need 3 4-pin Molex and, except for the pre-modified one I mentioned, you aren't likely to find that on an SFX supply.  I typically remove the 90° connectors from the old one and move them to the new, which also allows me to trim some excess cable.  But a Y adapter and/or SATA to Molex adapters will also give you that.  Then, yes, you need the longer main cable or extension.  A 15mm or so extension is usually right, but you may want to wait till you have the supply and see what you are going to need.  The original supply has 22.5A available on the two 12V rails combined, and you are unlikely to find a supply under 400W that can deliver that.

11 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Do any of the symptoms change if you power up the system with the disks removed?

     

    I suggest labeling them by slot number as you remove them.

    • viktor77796's avatar
      viktor77796
      Aspirant

      Good day!


      If you run it without disks, then everything is the same, it gets stuck on “ReadyNAS”.

       

      I tried to format any disk and insert it into the first slot, but upon startup everything is the same, stuck on “Ready NAS”.

       

      The user has already given me a NAS without disks, told me to test it and try to restore it to work.

      Therefore, we do not have to worry about data.

    • Sandshark's avatar
      Sandshark
      Sensei - Experienced User

      The default message stored in the display itself is "ReadyNAS", so all it needs is +5V (and not particularly well-regulated +5V) for that to display.  So there is a lot that can go wrong and give that symptom.  When you tried the ATX supply, did you remember to swap out the CPU power connector (the 4-pin square one)?  I ask because it does sound like a +12V power issue, which the CPU power is.  But a power issue isn't always the supply, it can be from a component that's shorting out one of the voltages, which would be very hard to locate and possibly impossible to fix even if you did.  The only replaceable component you've not yet tried is the CPU, but the fan not starting isn't pointing to that.

      • viktor77796's avatar
        viktor77796
        Aspirant

        Good day!

        For your questions:
        1) Yes, all contacts were installed 4 pin and long.

        2) I replaced the CPU, the cooler is spinning, but the results are still the same - it hangs on "ReadyNAS"...

         

        Tell me, on the forum I saw options for diagnosing problems by installing an additional VGA module and using a USB recovery flash drive.

        In my case, will this option be effective or if I get stuck, will I not see any results from loading the system through the monitor?

        Also, the burning red light on the LED1 motherboard still confuses me. Is there any information on what this could be?