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Kochev's avatar
Kochev
Guide
Mar 06, 2020

Readynas stuck on booting after failed manual firmware update

Hello everyone,

 

My attempt to update my readynas nvx yesterday failed an now the device is stuck on booting. No matter which option I choose the displyy shows Booting... (even in tech support mode).

I tried to recover the device based on the https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool article.

The device boots from the USB drive but cannot detect the firmware. When I look at the firmware, there is no file extention (img etc.) I have tried with the newest one RAIDiator-x86-4.2.31 and the RAIDiator-4.1.16. I tried renaming the files to img at the end. I tried also to flush the zip files. Every time the device boots from the usb and cannot load the firmware. There is no indication about USB recovery on the display.

I also tried the older method to flash the firmware on a logical drive using Rewrite32, but the nvx does not detect or boot from the usb and the power button flashes blue.

Please let me know if you have any suggestion. I just bought a new power supply because the old one died, and I am not really into putting any additional money in this old device and pay for support. I am open for any suggestions.

 

Best

7 Replies

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    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Kochev wrote:

      I am having actually the same problem as that one https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Stuck-booting-ReadyNAS-NVX/td-p/1444308 . Although there is no real describtion of the solution there.


      First of all, the correct firmware for your NVX is 4.2.31.

       

      Your link starts with a suggestion that someone had tried to upgrade the NVX to OS 6 firmware.  Is that something you tried?  That will fail (as the original poster knew).

      • Kochev's avatar
        Kochev
        Guide

        Sorry. I had to write an update. I have successfully restored the firmware. The update process and the tools are extremely buggy. And I had to try at least ten times before making this work.

         

        And yes, I have tried to update the firmware to version 6 because I did had the chance to find inforation that the this version is not supported on the NVX. It is really pitty that this device does not support smb 2 and 3. I understand that it is an old one but Microsoft has introduced the smb2 protocol mid 2009 and the last firmware for this Readynas is from 2017 with no smb 2 or 3 support. What a joke!

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