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Forum Discussion
SpikeyHedgehog
Dec 09, 2024Tutor
ReadyNas Ultra 6 Stuck on Boot
I have a Readynas Ultra 6 which I have upgraded to OS6. Everything well fine, booted and resync and I transferred all my files back onto the device. All of a sudden the device is stuck on the 'ReadyNAS' logo on the front of the device. I think I may have had a power cut which turned off the unit and when the unit started back up it got stuck.
Ive heard that the VPD file might be corrupt from reading in a different forum topic. I really hope someone can help me đ
Any help is much appreciated
32 Replies
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- StephenBGuru - Experienced User
SpikeyHedgehog wrote:
Ive heard that the VPD file might be corrupt from reading in a different forum topic. I really hope someone can help me
It is more likely that the power supply failed. (It can be replaced).
Can you ping the NAS IP address?
Hi StephenB ,
Hmm... The unit starts and I can hear the hard drives spin up. Would they do that if the power supply had failed?
No lights on the LAN connection either... 'Destination host unreachable'
- SandsharkSensei - Experienced User
Remove the drives and power up. If RAIDar finds the unit and reports a valid model number and serial number, your VPD is fine. If RAIDar still can't find the NAS, then you likely have a hardware issue, though you can try a USB recovery. VPD corruption usually occurs with a firmware update. Did you do one after you converted and the drives re-synced? Of course, a damaged flash can cause a similar issue and can happen any time. USB recovery will fix any files in the flash except the VPD, but it can't fix a hardware problem with the flash.
The "ReadyNAS" logo is programmed into the display module, so it comes up regardless of whether the NAS fully boots -- it just needs +5V (and not very well regulated 5V). So, there are a lot of things that can go wrong and result in that display, with the power supply (PSU) being the most common. Few of the other possible issues are repairable.
Yes, the drives and fan may well spin up with a bad PSU. Those run on +12V, so the +3.3V, +5V, or +5VSB rails can be bad. Does the fan kick down it's speed, or stay at full speed (both with and without the drives)? The +5VSB (+5 Volts Standby) is the most common PSU failure, as it is on all the time, and it powers the LAN circuit and power on/off. But you will usually also have on/off issues if that's it. Have you had any?
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