ReadyNASRemoteUpgrade.exe disables network adapter

mdgm wrote:
Do you know what weekend it is? It's Memorial Day Weekend in the US, so the ReadyNAS Remote developers are most likely taking a break over the long weekend and should be back at work today (Tuesday in the US). It's currently just after midnight over there.

Do you think anyone who is paying me cares what weekend it is?

Or that that excuse will fly when I have to explain my install date has to move back?

If they weren't prepared to deal with the fallout of FORCING a patch (an improperly tested patch at that) on a Friday before a holiday with staff on hand to fix issues they should have released it on Tuesday. I find the Memorial Day weekend timing to be further evidence of their incompetence not an excuse to give them leeway.

This untested patch sure is a spit in the eye for people who view the obscenely short and out of date HCL as a pain in the ass. NetGear seems to take Years to certify a new hard drive model. But when it comes to breaking all Windows 7 Clients with an untested RNR update it gets forced on a Friday before a holiday weekend causing 3 days of downtime with no recourse.

I'm guessing netgear ruined more an one consultant's Memorial Day weekend with this patch. If I were one of them I'd be looking for an apology.

As it sits I won't be recommending these devices until I see evidence of proper patch testing and reliability of the RNR service. If NetGear ends up costing me a weekend due to negligent patch testing procedures how can I really recommend it's products in good faith? Nevermind the weekend. What if the dimwits cost me business?

Not acceptable.