NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
StuBarrett1
Jun 20, 2019Aspirant
Runaway alerts
OK, replaced my dead power supply on my ReadyNAS Business/Pro model RNDP6000.
I'm now getting this alert once a minute:
3VDUAL power is out of normal range [expected: 3.30 current: 3.04].
AVCC power is out of normal range [expected: 3.30 current: 3.09]
I've turned off my SMTP alerts, but the logs are growing and I keep getting a pop-up notifications when I'm logged into the Admin page.
Two questions:
- The unit appears to be working fine, so it this a bad problem?
- If not, then how do I turn off these alerts?
BTW, the new power supply indicates that it provides 3.3v. The technition thought that it could be due to the old molex connectors.
Thanks, Stu
12 Replies
Replies have been turned off for this discussion
- SandsharkSensei - Experienced User
Since the 24-pin ATX connectors is not repeatedly connected and re-connected, the fact that it is "old" is unlikely to be the problem. 3,3V is on 4 wires -- the orabge ones. You could check that they are making good contact, but I suspect you have a power supply that's genuinely supplying out-of-spec voltage. Did your technician check that voltage under the load of the NAS?
If you've checked and the voltage really is OK, you could edit /etc/sensors.d/system.conf via SSH and change the test limits for the 3.3V. The lines that control that are:
label in2 "AVCC"
set in2_min 3.3 * 0.90
set in2_max 3.3 * 1.10
label in3 VCC3
set in3_min 3.3 * 0.90
set in3_max 3.3 * 1.10I hate to say anything derogatory about somebody I've never met, but anyone who thinks that's not a problem and says it "could be" because of old connectors and then does no further investigation does not deserve the title "technician".
- StuBarrett1Aspirant
Thanks, for the tip on how to change the voltage threasholds.
As the the technician testing the voltage underload, there was no way in hell that I was going to put my disks in the chassis with him poking around ;-)
Stu
- SandsharkSensei - Experienced User
Jusr FYI, the drives put no load on the 3.3V, so powering up without them would be as good a test on the 3.3V as with them. Of course, the NAS won't boot to the condition where you see if the NAS itself reports the low voltage. But you could use a scratch disk for that. It takes very little time for it to initialize a single-drive volums.
- YottaByteAspirant
Sandshark,
I have a legacy ReadyNAS Pro Business RNDP6000 and the same problem as StuBarrett1 after replacing my dead original Seasonic power supply. My ReadyNAS boot_info.log shows min values of 3.12V for both AVCC and 3VDUAL resulting in the runaway alerts for my 3.06V and 3.07V voltages. When I SSH in as root, I don't see the /etc/sensors.d/ directory and can't find the system.conf file. My /etc directory listing has no /sensors.d directory between the /security and /services directories. Any thoughts on this, please?
Thanks,
Karl
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!