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Forum Discussion
Solved - Unable to select backup folders
Hi, I have two ReadyNAS Duo v2's and One RN10200. They are all visible in ReadyNAS Replicate. I am trying to set up Data Backup jobs but, I am unable to select either source or destination folde...
Attempts at tech support are coming up short.
My trouble is not being able to browse folders from replicate.readynas.com portal with primary user account.
What I have done to address this trouble are:
1. Reset password at remote.readynas.com
2. Update both ReadyNAS 312 to v6.2.0
3. Rebooted both ReadyNAS's
4. Disable Remote and Unregister Replicate User
5. Enable Remote and Register Replicate User
6. I can register the devices on the portal no problem
7. Not able to setup backup because device does not drill down through file shares
Work around.
Registering the devices to a different user name solves part of the problem. It points me to the source of the problem Netgear Replicate User Account.
When there is a problem with the primary user account what are my corrective actions?
Feedback.
There is an option to reset the account on the main replicate landing page, it allows for password change but no option to delete account.
My trouble is not being able to browse folders from replicate.readynas.com portal with primary user account.
What I have done to address this trouble are:
1. Reset password at remote.readynas.com
2. Update both ReadyNAS 312 to v6.2.0
3. Rebooted both ReadyNAS's
4. Disable Remote and Unregister Replicate User
5. Enable Remote and Register Replicate User
6. I can register the devices on the portal no problem
7. Not able to setup backup because device does not drill down through file shares
Work around.
Registering the devices to a different user name solves part of the problem. It points me to the source of the problem Netgear Replicate User Account.
When there is a problem with the primary user account what are my corrective actions?
Feedback.
There is an option to reset the account on the main replicate landing page, it allows for password change but no option to delete account.
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