Subsconic 4.7.04 is a disaster on NVX

V2.0.0 of subsonic installs properly (all folders including JRE) but this also crashes within a few hours of use. Can someone figure out what is wrong with this addon?

The crash is an old problem, no solution found for the moment , how many songs do you have on the NAS ?

super-poussin wrote:
The crash is an old problem, no solution found for the moment , how many songs do you have on the NAS ?

2300 songs. under 12GB of data.

How do we work around this crash?

Any idea why 4.7.03 and/or 4.7.04 won't install properly? Only part of addon installs, no JRE folder and a couple other folders never appear in directory. Happens on more than one NVX.

You can download the latest release from Subsonic.org and simply replace your existing subsonic.jar and subsonic.war files in the webroot folder with those from the latest release. Don't overwrite your settings file though. Also, the service needs to be disabled when you overwrite the files.

I logged into the NAS via explorer using the IP address of the NAS rather than the host-name (to be able to specify alternative credentials) and used the admin login as the credentials. replaced the two files, then restarted the service. Mind you, I've not experienced the crashing recently that many others have, with any of the 4.x.x versions. I did increase the max memory to 1GB though from the default. I have 20,000 songs listed on there and multiple users. SSL is also enabled.

EDIT: You can also do a similar trick to update the version of Java used by Subsonic, but you will need the embedded headless x86 JRE from Oracle which can only be obtained by registering on their site. After putting the new JRE in the Webroot/Subsonic folder where the old one exists, I updated the "path to java" in the add-on config file. Now I'm running Subsonic 4.8 on Java 1.7.0 Update 21.

Thanks for the tip. I'll surely implement your solution if this fixes Subsonic. Right now its useless without a cronjob to make sure the service is running.

Maybe @super-Poussin should check this out.

You might also want to turn on "Fast Access Mode" if it isn't already. I have a suspicion that files that are open / locked may cause issues when Subsonic scans them for info, and the fact that Subsonic is constantly scanning your music folder(s) if fast access mode is off may cause a permanent increase in memory usage, rather than a temporary hike you'd get with scanning at set intervals. I set mine to only update the library once per day at midnight. If I make any changes at other times I want to see reflected straight away, I do a manual refresh.

What makes me think Subsonic updates on the fly with Fast Access mode off is this note in the setting's explanation: "Note: Changes to files will only be visible after your media folders are scanned."

@jibbix
Can you explain how you have installed Java please ?
I have downloaded ejre-7u21-fcs-b11-linux-i586-headless-04_apr_2013.tar.gz file from Oracle website
put it in subsonic directory and do a "tar -xvzf"
but it doesn't seems enough

Thanks a lot

Just untar the file using winzip or some other program in windows, then SSH into the NAS or use an FTP app that supports SFTP over SSH (SmartFTP for example) and copy your jre folder into the webroot/subsonic folder. Then you'll need to edit the path to java in the subsonic.sh file to update the path from the old version to the new one. You can copy the folder via windows explorer as by default that folder is visible, YMMV on whether you get permissions issues doing it this way. You will still need to chmod the folder and JRE files it contains afterwards though.

You will need to ensure that the new jre folder is owned by the user that runs subsonic on the NAS, and also adjust permissions for the folder to 755 recursively, otherwise the service will start, but not the JRE it relies on to run.

SmartFTP also contains a terminal client that acts the same as PuTTy, so everything is in the same app. It's not free tho.

The command to alter when editing the subsonic.sh file is this one:

/c/webroot/subsonic/jre1.6.0_20/bin/java -Xmx${SUBSONIC_MAX_MEMORY}m \

I commented out the old line of code with a "#" character at the beginning of the line and added a new line below as follows:

/c/webroot/subsonic/ejre1.7.0_21/bin/java -Xmx${SUBSONIC_MAX_MEMORY}m \

It works perfectly.

You could also use the "EJRE Installer" add-on that floating around somewhere (try a search or google it) and simply change the path to the destination folder where the EJRE Installer places the java folder. I don't need java as a system-wide addition, so it kept it local to the Subsonic webroot folder.