Forum Discussion

Tutor

Oct 01, 2016

Solved

Windows 10 won't access shares

I have a netgear ReadyNas Ultra 4. It's been working like a charm until a couple of days ago. At first i thought it was the nas itself as i could not access the nas through Explorer from any of ...

Oct 02, 2016

I did find a solution.

Why it suddenly stopped working, i have no idea, but this worked for me:
https://forum.synology.com/enu/viewtopic.php?f=49&t=98792#p385856

From the post:

My solution:
- Launch the "Credential Manager" in Windows 10 (search for it in the start menu)
- Open "Windows Credentials"
- Click "Add a Windows credential"
- Internet or Network Address: \\servername (replace with the Netbios-name of your cloudstation, or use IP)
- User name: servername\username (replace with netbios-name and the username you are connecting with)
- Password: Self-explanitory

In theory I should not need to connect with a username/password, but just using my admin credentials (same as i use when i log on to the admin-panel for the NAS) it worked.

Sandshark

Sensei - Experienced User

Oct 01, 2016

If this is only on one computer and you are not being prompted for a user name and password, then you may have inadvertently stored the wrong info in the Windows password cache. Open a command prompt with admin privilages and enter rundll32.exe keymgr.dll,KRShowKeyMgr. That will open the Stored User Names and Passwords box. Remove or correct the ReadyNAS credentials and try again.

minde281
Tutor
Oct 01, 2016
Thanks for the quick reply.

It is for two computers (both has win10 and are logged in with the same user).
I tried running the command, but can't seem to find anything with any ReadyNAS credentials:

I'm unsure if the error happened after a windows update, or it happened because i got a new PC with win10 and registered it with the same email as the first one, or something else.
The error i get is this:
- minde281
  Tutor
  Oct 02, 2016
  I did find a solution.
  Why it suddenly stopped working, i have no idea, but this worked for me:
  https://forum.synology.com/enu/viewtopic.php?f=49&t=98792#p385856
  
  From the post:
  My solution: - Launch the "Credential Manager" in Windows 10 (search for it in the start menu) - Open "Windows Credentials" - Click "Add a Windows credential" - Internet or Network Address: \\servername (replace with the Netbios-name of your cloudstation, or use IP) - User name: servername\username (replace with netbios-name and the username you are connecting with) - Password: Self-explanitory
  In theory I should not need to connect with a username/password, but just using my admin credentials (same as i use when i log on to the admin-panel for the NAS) it worked.