NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

wist1270's avatar
wist1270
Follower
Sep 15, 2017

__del_reloc_root +31 - RN316 stops booting at 63%

Hi everybody,

my rn316 does not start anymore. After changing it's place in my working place it does not boot anymore. It stops at about 63% and says:

__del_reloc_root +31

 

Any idea what do do to get it run?

 

Greetings from Germany
Stefan

2 Replies

Replies have been turned off for this discussion
  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello wist1270,
     

    It looks like the LCD error you are getting appears to be file system level error, appears to be a bug that might have been recently fix. However if the error persist we may need to seek assistance from engineers and/or higher tier who can remote in to the NAS and possibly fix this from the backend. You may create a chat support case from here.  

     

    Regards,
    Marty_M
    NETGEAR Community Team
     

  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello wist1270,

     
    It does appear you are getting a specific error message on the LCD screen of your Readynas device. I may need to check this with others who can probably assist you and get back to you as soon as possible.

     

    Thanks for your cooperation!

     
    Regards,
    Marty_M 
    NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More