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1002030001 - Commit Failed #27399265
ReadyNas 312. Current Firmware (6.7.4). For the second time in under a month, this ReadyNAS has become 'Read Only'. The first time was after a firmware upgrade and I was also setting up access rig...
Hi Eddie,
The long way, I'm afraid. I had an USB backup from the night before. The files on the NAS were read-only so I could still access them over the network so I ran a robocopy on a connected PC and secured any files that had changed since the last backup by copying them to the local PC over the network (I just copied any files that had changed in the last two days to be safe).
I made sure I could read the data from the USB drive by connecting it to a PC and copying all the file over. Fortunately, in my case, there was only around 50gb of data so it was manageable. This step wasn't really needed but I was being ultra-cautious.Once I was 100% certain I had all the data and could recover it, I performed a factory reset on the NAS drive and set it up again. Once I'd got it working, I re-connected the USB drive to it and used the admin interface to copy the contents of the USB drive back to the share. Once that was done, I then copied the 'recently changed' files back to the NAS.
Nothing techincal or clever so not really a practical solution to this problem, I'm afraid.
Hi Jon.
Can you please share with me how did you reocver the system? Thanks in advance.
Hi Eddie,
The long way, I'm afraid. I had an USB backup from the night before. The files on the NAS were read-only so I could still access them over the network so I ran a robocopy on a connected PC and secured any files that had changed since the last backup by copying them to the local PC over the network (I just copied any files that had changed in the last two days to be safe).
I made sure I could read the data from the USB drive by connecting it to a PC and copying all the file over. Fortunately, in my case, there was only around 50gb of data so it was manageable. This step wasn't really needed but I was being ultra-cautious.
Once I was 100% certain I had all the data and could recover it, I performed a factory reset on the NAS drive and set it up again. Once I'd got it working, I re-connected the USB drive to it and used the admin interface to copy the contents of the USB drive back to the share. Once that was done, I then copied the 'recently changed' files back to the NAS.
Nothing techincal or clever so not really a practical solution to this problem, I'm afraid.
Hi Jon,
Thank you for the answer. I was afraid it would require evacuation of all data and clean start. In my case we are talking terabytes of data, so it will not be so easy.
And one more thing. I have a message for person who put your last reply as "solution" to this issue. I'm technical support engineer myself, and if I was "RESOLVING" my cases like this, I would be out of job in no time. So dear Netgear community, no this issue is not resolved. Upgrade to your firmware 6.7.4 obviously can make device unusable and causes business interruption. While I understand lack of motivation for further troubleshooting, I cannot but take this "resolution" as an insult.
Hi Eddie, I agree. I don't see that as a solution to the error just a pretty time consuming work-around. I also suspect it was the firmware so not going to upgrade any of the other drives I support until the next release just in case.
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