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Forum Discussion
1002030001 - Commit failed when making or checking permissions after firmware 6.7.5 update
My ReadyNAS 214 device has been running very smoothly for months. I use it for backing up and storing a lot of static content on my home network. This morning I noted that I could not copy files from...
Good job for having a good backup! I'm glad you didn't lose any (important) data.
Interesting thoughts during recovery:
I decided to try the non-brute-force approach to this.
In a good twist of fate, my last backups ran about two hours before the fault on the 11th. This rarely happens. I unmounted the backup drives from the NAS. Then, I set up my old NAS (Ultra 4) and started copying files over from the problem NAS. I quickly realized a number of my folders were inaccesible. I copied the two (of 10) which i could and then performed a Reinstall OS, as I had read if fixes some security issues on the data volume.
Interestingly, when I rebooted, all of my folders were accessible again. I immediate started a copy of the remaining 8 folders. My optimism was short-lived, though, as, while the length copy took place, several of the folders became inaccessible again. I've managed 3 more folder sets. I'm going to try the OS reinstall again once they complete and see if I can get the remaining folders. If not, I'll rely on backup.
Once the data transfer is done, I'll do a full factory reset on the current NAS and then move some content back in and watch it like a hawk.
Will update so future generations have a path forward.
You can also look at "btrfs restore".
https://btrfs.wiki.kernel.org/index.php/Restore
https://btrfs.wiki.kernel.org/index.php/Manpage/btrfs-restore
I actually have been looking at this already, but I'd need access to the shell and every time I try to add that or grant it to any users, I get the original 1002030001 error. I'd also, from what I can tell, need the telnet user name and password in Tech Support mode to be able to get to the shell via PuTTY.
I was actually planning, after the data copy, to try something like this with some info I've found while searching. Though much of it is very old and I suspect the un/pw are different for my model. I'll give it a go before the factory reset.
In any case, I re-installed the OS one more time on the problematic device again and it keeps restoring access long enough for me to copy content out. I suspect by the end of the day I'll have everything out and can get going on the full reset. Hopefully that solves the issue permanently.
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