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kepha's avatar
kepha
Aspirant
Apr 27, 2015

6.2.3 Folders backup, but no Files

Kepha here.
I have a 2120 Readynas. I just upgraded to 6.2.3. My backups of a window's share worked, but it only backed up root folder and all sub folders, but no files. The same share will back up fine to a Ready Nas Pro 4. NT permissions, a bug in the firmware, anybody have any ideas?

17 Replies

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  • Switched to IExplorer from Firefox. Navigating now and 6.2.2 has been installed. Will give the backups a go once configured.
  • Back on 6.2.2. Still same issue, folders backup but no files. Cannot be a connection issue, permissions some how ??
  • 6.2.2 volume back online. But still not backing up properly. Folders are backing up but no files. Log shows Backup Succesfull. These backups were working on 6.2.2 before the the crash from uninstalling a app. To recap, 1. System crashed, upgraded to 6.2.3 folders only would back up. 2. Went back to 6.2.1, Same only folders backed up. 3. reset to factory defaults, Folders only backed up. 4. Upgraded to 6.2.2, then factory defaulted, Same folders only backed up. Any ideas.
  • Since you do not have support warranty with Netgear... the suggestion I have for you is try to use a 3rd party backup software like NTI Shadow for ReadyNAS and that might help. I believe there is a trial version that you can search via the internet.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Does the windows share have system or hidden files in it (for example recycle bin)?
  • A caveat. I upgraded to 6.2.4 still same issue. I changed the backup settings to backup full backup from first time to every time and backup worked, all folders and files backed up. Will finish first backups on all my shares, then change full backup to a selected interval.

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