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Forum Discussion
6.4.1 Update Unusable
We have a Netgear 102 installed in our office, the curent update 6.4.1 has rendered our NAS unuseable. System and file access is very slow. Updated files are not showing. For bisness use this...
It seems that normal users are promoted to beta testers. Netgear shows a very unprofesional and clumsy way of releasing their software. Instead of making software more efficient and solving bugs, they introduce another ones. Even worse: 6.4.1 has become unusable. Yes, mine as well. I cannot understand why they released 6.4.1 and why it takes so long to solve it.
I downgraded to 6.4.0 which makes it a bit usable again. However, writing documents to disk remains very slow. I am thinking of restoring to factory hoping that performance is restored as well. It is very sad that Netgear leaves their customers unnotified who are searching and struggling for hours with a faulty product.
Martin
Turning off AV seems to have sped things up substantially. This is unfortunate because I like have the additional protection. By the way, Netgear's dreadful tech support earned it the first-ever one-star rating I've given to a product purchased on Amazon. I'm also considering writing to all of Netgear's senior officers. Brian
You can see my post early in this thread.
I turned AV off a while back (just after the 6.4.1 "upgrade" <sic>) and everything seems to work fine again.
I'm afraid, and frankly don't have the time, to turn it back on to see if by some miracle it works now!
As for putting a beta version on---that's ridiculours--like many others I rely on this NAS for my BIZ !!.
Where is 6.4.2 or better still 6.5 ?? .
Netgear as a company has become a joke over this !
There are so many people angry over the internet
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