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Forum Discussion
Togren
Jan 12, 2016Aspirant
ReadyNAS-102 (6.4.1) disconnects randomly
Dear all,
Over about a year ago I purchased a readyNAS-102 network storage as replacement for my old setup using a media player with external drives. From the beginning I was very content with the way everything worked, it was so smooth!
I was able to acces my files everywhere using FTP, I could stream to my Samsung Smart TV and all devices (laptops, ipads you name it) could acces the database I have created.
This stopped recently. For some unkown reason my readyNAS-102 with firmware 6.4.1 randomly disconnects after some time of load. It does not matter if it's used from the TV or from the laptop or from the tablet.
For example, when watching a movie on either the TV, the laptop or the tablet the device disconnects from the NAS after a random period of time. This can be 3 or 30 minutes into the movie. Strange thing is, it is not device wide, so when the laptop is disconnected (I can't acces it through network storage or via static ip) I can still acces the NAS with my ipad.
The same thing happens when watching photo's etc. I've already tried multiple things but can't seem to find the missing piece of the puzzle.
Perhaps people with more knowledge have a hunch where the problem can be.
Regards,
Tomas
I am happy to be able to announce that for now, the problem is gone.
I have upgraded the firmware to the latest beta version 6.4.2-T72 and tested by watching a movie.
For 1 hour and 15 minutes the NAS has run smoothly so I'm happy again.
Thank you for the quick and clear response y'all!
34 Replies
Replies have been turned off for this discussion
- gingaAspirant
Im having the same problem!! It started about the end of November, mine is on the latest firmware and checking the logs there doesn't seem to be anything in there showing any problems! I have to press the front and reset the device and then this only works once every now and again! Its becoming a pain as ive got loads of stuff on there that i access regularly and getting it to show itself again once its dropped the network is becoming slower and slower! If you or anyone can help out it would be great!! I thought it was something to do with me upgrading to windows 10 but its the tv, laptops, tablets and phones not being able to access it of ping it either! My netgear router shows that is has the address for the readynas but im a bit stumped really?
Cheers in advance if anyone can help.
Peter
- gingaAspirant
Saw this about beta v2 maybe worth a try
Re: ReadyNAS 104 randomly disconnects from Mac mini (10.7.5) (AFP and SMB)
Im sorry for the communication error. OS 6.4.1 beta 2 did it for me. I can use my Nas again through SMB. AFP still wont work stable, but im really happy i can use SMB. Thank you!
Im going to try and look at it tonight
Peter
- TogrenAspirant
Thank you, going to try that now.
Was wondering aswell whether it had anything to do with upgrading to Windows 10, since the problem started around the same time.
Or with the upgrade to 6.4.1 since I did that at the same time :)
Keep you posted !
- gingaAspirant
Nice one! Im not going to get to mine till later, hope it works! :)
- captbrandoAspirant
Looks like the latest beta was released in October 2015. Anyone know when it will go final to 6.4.2?
- captbrandoAspirant
Also, side note. The beta did not solve my problem.
- mdgm-ntgrNETGEAR Employee Retired
Look at the subsequent posts. That thread was originally for 6.4.1 beta. 6.4.2 Beta 2 was released last week.
Can you send me your logs (see the Sending Logs link in my sig)?
- captbrandoAspirant
Just done!
- gingaAspirantHi, sorry did you mean me too? I thought you was just chatting with other guy? I cleared my logs last night as suggested and rebooted and can't get on to nas. Will try again tomorrow as gotta get to bed.
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