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Forum Discussion
Togren
Jan 12, 2016Aspirant
ReadyNAS-102 (6.4.1) disconnects randomly
Dear all, Over about a year ago I purchased a readyNAS-102 network storage as replacement for my old setup using a media player with external drives. From the beginning I was very content with t...
- Jan 12, 2016
I am happy to be able to announce that for now, the problem is gone.
I have upgraded the firmware to the latest beta version 6.4.2-T72 and tested by watching a movie.
For 1 hour and 15 minutes the NAS has run smoothly so I'm happy again.
Thank you for the quick and clear response y'all!
Togren
Jan 12, 2016Aspirant
Thank you, going to try that now.
Was wondering aswell whether it had anything to do with upgrading to Windows 10, since the problem started around the same time.
Or with the upgrade to 6.4.1 since I did that at the same time :)
Keep you posted !
ginga
Jan 12, 2016Aspirant
Nice one! Im not going to get to mine till later, hope it works! :)
- mdgm-ntgrJan 12, 2016NETGEAR Employee Retired
I agree that giving the beta a try would be worth it. Should any issues remain after upgrading to that then we can continue to do some troubleshooting.
- TogrenJan 12, 2016Aspirant
I am happy to be able to announce that for now, the problem is gone.
I have upgraded the firmware to the latest beta version 6.4.2-T72 and tested by watching a movie.
For 1 hour and 15 minutes the NAS has run smoothly so I'm happy again.
Thank you for the quick and clear response y'all!
- gingaJan 12, 2016Aspirant
Excellent news!! If it occurs again let us know?
- gingaJan 12, 2016Aspirant
HI, i just checked my readynas and its a ReadyNASRND2000 and the firmware is RAIDiator 4.1.14 [1.00a043] im guessing this is not the same fix?
- StephenBJan 12, 2016Guru - Experienced User
ginga wrote:
HI, i just checked my readynas and its a ReadyNASRND2000 and the firmware is RAIDiator 4.1.14 [1.00a043] im guessing this is not the same fix?
You are correct. Your platform is completely different, and it is not capable of running OS 6 firmware.
With your NAS the problem is often a full OS partition. Your options are
(a) try deleteing all logs from the web ui, and see if the problem resolves
(b) back up the NAS to other drives; then do a factory reset to do a fresh new install. After that, reconfigure the NAS, reinstall all the add ons, and reload the data
(c) contact tech support and ask for per-incident support (there is a charge). They will log in remotely, diagnose the problem, and (if it is a full OS partition) can fix it remotely.
Whatever option you use, I strongly suggest maintaining an up to date backup of your NAS. It only takes a 2 TB USB drive to to save everything on it.
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