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Forum Discussion
WingDog
Jul 04, 2018Guide
6.9.3 SMB Veeam backup, error "ReFs.SetFileIntegrity"
Hello.
Recently we tried to use RND devices (two boxes with 6.9.3 OS onboard) as SMB share repository for Veeam BR 9.5 U3.
We are unable to perform backup to SMB shares located at the RND boxes c...
DaPan
Aug 30, 2018Aspirant
Alright, i guess ill take the risk to revert back to 6.8.1...i've already contacted VEEAM Support - we tried anthing and now they also suggest to downgrade the firmware...
mdgm-ntgr
Aug 30, 2018NETGEAR Employee Retired
Let us know how you go with that.
After updating to 6.9.x we do say that you shouldn’t downgrade to releases prior to 6.9.0.
After updating to 6.9.x we do say that you shouldn’t downgrade to releases prior to 6.9.0.
- evan2Aug 31, 2018NETGEAR Expert
The topic is a issue for Veeam angent for Windows, not Veeam backup & replication,
Did you add Linux server on Veeam backup & replication?
if you add Linux server, it will install veeam agent on NAS via SSH when adding server,
the veeam agent only can run on x86 NAS, can't run on ARM NAS.
so only X86 NAS can run backup on Veeam backup & replication.
- DaPanAug 31, 2018Aspirant
I added a shared folder (CIFS/SMB) as the backup Repository, not Linux Server.
- DaPanSep 03, 2018Aspirant
Ok, downgrading the Firmware did the trick. This is what i did:
- Restore Factory Defaults
- Skip the Wizard
- Download Firmware 6.8.1 for ARM here: https://kb.netgear.com/000048469/ReadyNAS-OS-6-Software-Version-6-8-1
- Manually Update Firmware via the Admin-Console, choose the downloaded file. An error message popped up but i guess it worked anyway.
- Log out
- Log in. A message popped up, that Firmware 6.8.1 will be installed after reboot. I klicked on reboot.
- The (old) firmware installed without any problem
- Created a share (same as before)
- Started a veeam-job an everything went fine. No errors.
- WingDogSep 03, 2018GuideDowngrading FW prior to 6.9.(2)3 will help too.
But this is Veeams problem.
Nuff said. Rofl - WingDogSep 03, 2018GuideAfter two months of friendly chit-chat I do have only one question to NTRG:
Does yours QA team did something to investigate this issue? Maybe test lab or at-the-field research? Contacted Veeam? They have excellent QA team.
Now you have two customers (ex as for me) faced this issue and still nothing. - evan2Sep 04, 2018NETGEAR Expert
I download the latest version of veeam backup & replication,
SMB backup is OK on RN214 (6.9.4 not release) and RN422 (6.9.3 and 6.9.4 not release)
Version is 9.5.0.1922,
File Copy Job1: Backup a folder on D to a Share on RN214,
File Copy Job2: Backup a folder on D to a Share on RN422,
Please see below information.
- WingDogSep 04, 2018Guide
it's fun enought.
it's good, very very good (an archivment for NTGR) that devices can handle regular SMB copy.
we are talking about backup job issue, but you are making smb copy test.
I have nothing more to say.
- evan2Sep 04, 2018NETGEAR Expert
Sorry!
I installed a trial license, and create a share to do backup and reproduce the issue.
I will report to developter to check the issue.
- StephenBSep 04, 2018Guru - Experienced User
WingDog wrote:
After two months of friendly chit-chat I do have only one question to NTRG:
Does yours QA team did something to investigate this issue? Maybe test lab or at-the-field research? Contacted Veeam? They have excellent QA team.Yes, they did, and one of their developers reported their findings here: https://community.netgear.com/t5/Using-your-ReadyNAS/After-firmware-update-to-6-9-0-my-backup-software-can-t-work/m-p/1411924#M138284
You've been pointed to that post before, but didn't like the answer (which is that it is a bug in Veeam's SMB implementation). But they did investigate it.
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