NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
access to Readynas admin page impossible, one disk looks dead
Hi all, since few days, I'm not able to access to my readynas admin page from a web browser. I'm not able to access to the shared directories. The readynas seems to be (too) busy. After some sea...
I suggest removing the disk, and then rebooting the NAS.
Normally the volume would be available after doing this, but degraded (e.g., RAID redundancy is lost). Best practice is to back up the data, and then hot-insert the replacement disk. If the disk is blank (and you are using XRAID), then the system should start resyncing automatically.
If the volume isn't available (for instance, if it shows up as inactive), then let us know.
Thanks a lot Stephen, I will try this and let you know if not working.
It is not normal that it's showing volumes data, data-0, date-1 and data-2 as inactive. In fact data-0 through data-2 shouldn't be visible at all. Some thing else is going on.
As suggested, I removed the 3rd disk.
Now I can access to the admin page, but there is no volume mounted. The other 3 disks are visible with no error.
Any chance I can get accees to may dat again ?
Vincefr34 wrote:
Any chance I can get accees to my data again ?
I suggest contacting Netgear support. There's a reasonable chance that they can remount your volume. Not sure if they will need a data recovery contract or not - data recovery is quite expensive. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
