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Solved
Admin Page keeps reloading
Hello guys, ReadyNAS admin page keeps on reloading. And the SMB drive is also not available. Cannot connect to SSH as well.
Firmware is: 6.9.5
Any ideas how to solve this issue?
Tri...
Perhaps try the OS reinstall then.
Hi StephenB, RAIDAR shows healthy. But cannot browse shares so SMB is not available. SSH cannot connect as well using putty (Network connection: error), when connecting to the https://x.x.x./admin it always show "connecting to the ready nas admin page".
The page shows up for a while after a few seconds it will go back again to "connectinb blah blah..".
After a few minutes of trying page browser shows ip.address. connection refused.
Kindly help. Thanks.
Can you download the log zip file with RAIDar?
Perhaps see if it will boot up in tech support mode. See pages 39-41 here: http://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf
If it will boot in tech support mode, then you could use paid support (my.netgear.com) to troubleshoot it, or alternatively log in with telnet and attempt to diagnose it yourself.
Hi Stephen if we do the reset in Tech Support mode, will it delete all data?
Thanks.
Ok I will try to download the logs via Raidar.
Try to download the logs via Raidar, best is 53% unable to completely download the logs.
cjb019 wrote:
if we do the reset in Tech Support mode, will it delete all data?
Booting into tech support mode won't delete any data. From there you could attempt to mount the OS partition and the data volume manually, or you could simply use paid support (who can connect remotely).
cjb019 wrote:
I manage to download the logs, Anything should I look out for?
You could save them in google drive, drop box, etc and PM JohnCM_S or Marc_V and ask them to take a look. Don't post the link publicly.
There should be some errors in dmesg.log or system.log that would give you some idea of why the system isn't finishing the boot.
Also look at disk health in volume.log. If you scroll down to the section that starts
=== df -h === Filesystem Size Used Avail Use% Mounted on udev 10M 4.0K 10M 1% /dev /dev/md0 4.0G 955M 2.7G 26% /
you can also see the OS partition fullness (/dev/md0). A full OS partition can prevent the system from booting.
Config files such as apache is available in tech support mode?
Thanks.
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