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Forum Discussion
Al555
Jan 31, 2019Aspirant
Admin page offline - RN214 after installing PHPSysInfo
Had the 214 for awhile, been working great. Saw the update for firmware 6.9.5 and updated, no problems after.
Made the mistake of installing PHPSysInfo and now the Admin page is not working. ...
- Feb 08, 2019
Hi Al555,
The OS of the NAS was not completely installed. L3 has manually upgraded the firmware on your NAS. The issue should be resolved already. The NAS has been booted to Normal mode already.
Regards,
JohnCM_S
Feb 01, 2019NETGEAR Employee Retired
Hi Al555,
Welcome to the Community!
Can you download the system logs through RAIDar? If you can, please download it then provide it to us so we can check the issue. You may upload it to file sharing site then PM me the download link.
Regards,
- Al555Feb 01, 2019Aspirant
PM sent! Thanks JohnCM_S.
- JohnCM_SFeb 02, 2019NETGEAR Employee Retired
Hi Al555,
Thank you for providing the logs. By the way, are you getting any error message when trying to access the admin page? What is the status of the NAS on RAIDar?
Regards,
- Al555Feb 02, 2019Aspirant
Hi JohnCM_S,
Admin page shows ERR_CONNECTION_REFUSED
RAIDar status - Healthy
Diagnostics show no errors found in both system and logs
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