Forum Discussion

nikbhatia13

Tutor

Dec 03, 2015

Solved

Offline Installation

Hi ,

I got my Ready NAS 102 yesterday and now trying to connect and use it.

My setup:

1. attached the hard disk in the storage bay 1

2. connected Ready NAS 102, using ethernet cable to the wireless modem (dlink)

3. Powered on, and did the reset and everything. so the lights which are on are the Power Light, Act light and 1 light.

4. Modem's console showed me that NAS storage got an ip address of 192.168.1.2

5. Opened 'https://readycloud.netgear.com/client/en/welcome.html' on my laptop which is connected to the modem throught WiFi. I clicked 'Start' button and then there was a 'Discover' button which i pressed.

6. There i saw my raw drive as 'New ReadyNAS Discovered' and the 'Setup' button

7. I tried to setup as 'Offline Installation' which is giving me issues. It tried to open up http://192.168.1.2/admin on the browser, but it gives error and does not connect ('ERR_CONNECTION_TIMED_OUT').

Want to set it up to use in my local setup, but unable to do so.

Please help.

PS: i also tried to use 'RAIDar' utility but it also didn't detected my NAS drive which is connected to the Modem.

Thanks & Regards,

Nikhil

Feature Request & Feedback

nikbhatia13
Dec 06, 2015
Hi Stephen,

Thank you very much for your exact pinpointing of the issue and i could figure out the solution also.

I was not able to connect my wired laptop to the wirelessly connected laptop due to a setting of Modem.
This setting is named 'Enable MultiAP Isolation'. It was on by default.
When i switched it off, i was able to make it work.

This solution resolved my issue related to NAS Drive as well.

Thank you so much.
Regards,
Nikhil

7 Replies

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StephenB
Guru - Experienced User
Dec 03, 2015
You are entitled to 90 day phone support after purchase, so you can directly contact Netgear support (support.netgear.com)

Does the NAS respond to ping (with windows, open CMD then enter "ping 192.168.1.2")?

Also you might try https://192.168.1.2/admin again as sometimes it can take a while for the NAS to initialize the disk.

BTW, what hard drive model did you install?
- nikbhatia13
  Tutor
  Dec 04, 2015
  Hi Stephen,
  
  Thanks for your reply.
  1. Ping did not work.
  2. https://192.168.1.2/admin also did not work.
  3. Hard disk is WD 10EARX 1TB
  I chatted with one of the support guys. He would replicate it at their end and see what the issue could be.
  
  The configuration where i connect NAS drive to router and try to access it from my laptop which is connected to the modem through wireless connection does not work.
  However if i connect my laptop to the modem through ethernet cable, i was able to ping as well as connect to /admin application and i was able to successfully set it up also.
  But I wanted to setup the NAS drive so that I can access it on my wifi connected devices. So unless i m able to set it up that way, it would not solve my purpose.
  
  Thanks & Regards,
  Nikhil
  - StephenB
    Guru - Experienced User
    Dec 04, 2015
    nikbhatia13 wrote:
    
    The configuration where i connect NAS drive to router and try to access it from my laptop which is connected to the modem through wireless connection does not work.
    
    However if i connect my laptop to the modem through ethernet cable, i was able to ping as well as connect to /admin application and i was able to successfully set it up also.
    
    This info is very helpful.
    
    I am thinking that you have a gateway (not a pure modem) that has 4 local ethernet ports. And that you have the NAS connected to one of those ports, and a router connected to another port. Is that the case? If not, can you describe more completely how your network is set up?
    
    Please also post the model numbers of the router and the modem.