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Al555's avatar
Al555
Aspirant
Jan 31, 2019
Solved

Admin page offline - RN214 after installing PHPSysInfo

Had the 214 for awhile, been working great.  Saw the update for firmware 6.9.5 and updated, no problems after. 

 

Made the mistake of installing PHPSysInfo and now the Admin page is not working.

 

Shares work fine, RAIDar is working, but cannot login to admin.  Tried to reinstall OS but still same.  

SSH is not enabled.  I think I can login in 'debug mode'. Can anyone tell me how I can fix the admin page?

 

Found post that possibly apache upgraded from 2 to 2.4?  https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Yet-Another-Admin-page-offline-RN214/m-p/1602058

 

Any help or insight will be greatly appreciated.  Thanks in advance.

 

 

 

  • Hi Al555,

     

    The OS of the NAS was not completely installed. L3 has manually upgraded the firmware on your NAS. The issue should be resolved already. The NAS has been booted to Normal mode already.

     

    Regards,

9 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Al555,

     

    Welcome to the Community!

     

    Can you download the system logs through RAIDar? If you can, please download it then provide it to us so we can check the issue. You may upload it to file sharing site then PM me the download link.

     

    Regards,

      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired

        Hi Al555,

         

        Thank you for providing the logs. By the way, are you getting any error message when trying to access the admin page? What is the status of the NAS on RAIDar?

         

        Regards,

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