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Al555's avatar
Al555
Aspirant
Jan 31, 2019
Solved

Admin page offline - RN214 after installing PHPSysInfo

Had the 214 for awhile, been working great.  Saw the update for firmware 6.9.5 and updated, no problems after.    Made the mistake of installing PHPSysInfo and now the Admin page is not working. ...
Installation & Upgrade
  • JohnCM_S's avatar
    JohnCM_S
    Feb 08, 2019

    Hi Al555,

     

    The OS of the NAS was not completely installed. L3 has manually upgraded the firmware on your NAS. The issue should be resolved already. The NAS has been booted to Normal mode already.

     

    Regards,

Al555's avatar
Al555
Aspirant
Feb 07, 2019

Hi JohnCM_S,

 

Thanks for following up, PM sent!.

 

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Feb 08, 2019

Hi Al555,

 

The OS of the NAS was not completely installed. L3 has manually upgraded the firmware on your NAS. The issue should be resolved already. The NAS has been booted to Normal mode already.

 

Regards,

  • Al555's avatar
    Al555
    Aspirant
    Feb 08, 2019
  • Al555's avatar
    Al555
    Aspirant
    Feb 08, 2019

    Hi JohnCM_S,

     

    It's back online!

     

    Thank you and your team so much!

     

    Al.

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