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Forum Discussion
vinny718
Jun 11, 2018Tutor
Admin password no longer working Readynas 316 after firmware upgrade
I installed the latest firmware 6.9.3 Before that everything seemed fine. I did not notice anything because I was still able to access my shares. I noticed when I tried to log into the admin page on ...
- Jun 11, 2018
Hi vinny718
I would also advise contacting NETGEAR with the issue you are getting.
You can login to your MyNETGEAR Account and start an online case or Chat.
Regards
Marc_V
Jun 11, 2018NETGEAR Employee Retired
Hi vinny718
I would also advise contacting NETGEAR with the issue you are getting.
You can login to your MyNETGEAR Account and start an online case or Chat.
Regards
- vinny718Jun 11, 2018Tutor
Thank you. I was on this page for awhile and cannot locate where I click to open a case with Netgear. Is there a URL? I am not sure if I am missing something but I do not see anything that says to open a support case.
- Marc_VJun 11, 2018NETGEAR Employee Retired
Thank you. I was on this page for awhile and cannot locate where I click to open a case with Netgear. Is there a URL? I am not sure if I am missing something but I do not see anything that says to open a support case
Once logged in on my.netgear.com you can go to My Support then click on the Contact Support button.
I also sent you a private message.
Hope that helps!
Regards
- vinny718Jun 11, 2018Tutor
Thank you. I got it.
- vinny718Jun 11, 2018Tutor
Sorry everyone I just realized why I have been having so many issues locating support. It seem to be something with my web browser. My IE does not display the pages properly. The links kept coming up blank. I tried it in Chrome and now see the options for support.
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