NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Admin/passwords stopped working, NAS unaccesible despite Raidar seeing it.
Of course it had to happen on a monday when I need to work. It was working fine the friday before, of course.
Raidar Sees the NAS, as it should, however trying to access it normally does not work anymore, as does trying to access the setup page from the Raidar.
Tried an OS reset and still no dice, NAS remains unaccessible yet visible.. it keeps asking for login in loop as if the login/password was wrong.
I've run out of ideas at this point.
Any help is appreciated.
Going to a factory fresh condition may be the route of least resistance. But since you are doing that, you may want to consider moving to OS6, which can run (unofficially, meaning no Netgear Support) on your Ultra. It is recommended you upgrade to 2GB of RAM if you've not already, but it's widely available and inexpensive DDR3 RAM and an easy swap.
In addition to getting a more up to date OS (though it is getting long in the tooth), you gain the ability to simply move your volume to a native OS6 unit if the Ultra finally fails on you or you just want to go with a faster/larger NAS.
21 Replies
Replies have been turned off for this discussion
Is your Ultra2 running OS6 or still running RAIDiator 4.2.x? If OS6, did you recently update to 6.10.5? There is a bug that strikes some people running 6.10.5 that causes that and for which a hotfix should be automatically installed as long as the NAS has internet access.
- First, I apologize for the double post... ibcould not fined my original one after registering, thought it lost.
And I am 90% sure it is running Raidiator, as I did not update the firmware since 9 years ago at least.
I did manage to access the data from a win7 machine, saving the content, but I still can't get setup to work.
Thank you for reaching out, much appreciated.9 years ago is a long time - 4.2.31 was released in 2017. You should update the firmware when you regain access. https://kb.netgear.com/000038793/RAIDiator-x86-Version-4-2-31
Have you tried browsing directly to https://nas-ip-address/admin (using the real IP address of the NAS)? Is the issue that the NAS won't accept the admin login, or is it something else (like not getting to the page at all)?
If this is a windows 10 PC, you need to enable the SMB 1/CIFS client in indows to access the shares. You do that in "turn windows features on or off". There is a security warning that you will need to ignore.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
