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jonathan_ibell's avatar
Oct 13, 2012

Advice re slow internal transfer speeds on Duo V2

Hi
I recently set up my ReadyNAS Duo v2, and ever since I have been getting terrible transfer speeds - not only between my laptop and the NAS, but also even within the NAS itself. Eg, copying a file within the same share on the NAS generates speeds of 1-2MB/sec (so I assume it's copying it onto the computer before copying them back on to the NAS?). I am also getting terrible speeds - both wireless but also ethernet - transferring files to and from the NAS - no more than 8 MB/sec on the ethernet. (In this case, I am in the process of upgrading all my network to gigabit-ready, so this may help - this doesn't explain to me why I shouldn't be able to copy files at a quicker rate from one part of the same NAS share to another).

But back to moving files within the NAS - I have copied many GBs of data into one of the existing shares, but wanted to move some of this into a newly created share. All 48GB was going to be moved at c. 2MB/sec. Surely moving files doesn't require each and every file to be transferred through the computer the transfer has been requested through??!!

I note:
* I have read through a number of posts on this forum for help with similar issues but these haven't helped me sort it
* I have the latest firmware 5.3.6 installed
* I'm running a network with both an OSX machine (Mac Mini with 10.6 via ethernet) and a three different Windows 7 laptops (typically connected wirelessly, but also ethernet if trying to transfer quantities of files)
* I have tried the NAS with AFP service both enabled and disabled (I read in the manual if one is using a mix of OSX and Windows machines it is best to have disabled) - I am able to access the NAS via the Mac with it enabled or disabled)
* I have SMB enabled
* I have been accessing the files via both Windows' Windows Explorer and the Mac's Finder - the slow transfer speeds (both to/from and within the NAS) are common to both
* I haven't created any users etc as I haven't any need to differentiate between users.

I'd really appreciate some help here as the speeds I'm getting aren't good. In particular, can anyone offer me advice (and hopefully how to fix) as to why I get such slow speeds copying files within the very same share on the NAS? Are there some key settings that I've missed?

Thanks for any help readers can offer.

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    The way to move files on the NAS (within the same volume) is to use the admin credentials and open the volume itself (C). Then you can move files without copying them to the PC and back again (using only one explorer window).

    You should also be able to copy folders within the NAS by using Frontview backup. I have an x86 Pro (not a v2) so I can't help on the specific UI steps for your platform. This method would copy the data, but not over your network.

    BTW, just to clarify. You say "it's copying it onto the computer before copying them back on to the NAS?" The computer is doing the copying, not the NAS. The NAS is simply responding to the read/write requests from the PCs (Mac or Windows).
  • Thanks for your reply and suggestions - good to know I should be able to do what I'm after.

    StephenB wrote:
    The way to move files on the NAS (within the same volume) is to use the admin credentials and open the volume itself (C). Then you can move files without copying them to the PC and back again (using only one explorer window).

    You should also be able to copy folders within the NAS by using Frontview backup.


    Can anyone with a v2 be able to advise me how to "use the admin credentials and open the volume itself"? Apologies for my ignorance here but I'm not sure exactly how this acheived.

    Cheers
    Jonathan
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    enter \\nasname\C in windows explorer. Windows should ask for a logon/password, use admin and the NAS admin password.
  • StephenB wrote:
    enter \\nasname\C in windows explorer. Windows should ask for a logon/password, use admin and the NAS admin password.


    Thanks for the reply.

    Do I need the \c in the above command? Does its absence make any difference?

    Win Explorer has been my standard way of accessing the NAS. My NAS is literally called that - "NAS".

    I can access it via win expl via "\\nas" but "\\nas\C" comes up with a "cannot access..." message.

    If it is essentially the same access, then I'm still confused as to why I am getting such slow speeds when moving within the same share (though I note moving a subfolder into another folder at the same level happens immediately).

    Cheers
    Jonathan
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    You do need the \C. The other option is to set the NAS credentials in the Windows credential manager (in the control panel) to use admin and the NAS password. Then if you accessed \\NAS you would see the C volume as a folder.

    What firmware version are you running? The ability to access the C volume was not in the first firmware release.

    You should get fast speeds when moving within the same share. The copy / copy back happens when you try to move between shares (or perhaps between explorer windows). When you access the C volume you see all the shares as folders within the volume, allowing you to move files between shares w/o the network copies.

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