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Forum Discussion
carlocki
Oct 13, 2022Luminary
after installing a VPN free app I cannot access my nas again...
as the subject. I have old server nas mapping links but they do not work on web the nas is ok.
- Oct 14, 2022
carlocki wrote:
syntax works but I think i do not know the admin password? how can i recover it?
As I mentioned in the PM, you can try to log into the NAS web ui - if you can, then you have the correct password.
The web ui includes an email recovery option, but that has never worked for me. A method that does work is to do an OS reinstall from the boot menu (NOT a factory default). That will reset the password back to password - letting you log in, and change it to something else.
The OS reinstall will also
- reset the network to use DHCP with no bonding
- disable volume quota (set on the volume settings wheel).
carlocki
Oct 14, 2022Luminary
syntax works but I think i do not know the admin password? how can i recover it?
StephenB
Oct 14, 2022Guru - Experienced User
carlocki wrote:
syntax works but I think i do not know the admin password? how can i recover it?
As I mentioned in the PM, you can try to log into the NAS web ui - if you can, then you have the correct password.
The web ui includes an email recovery option, but that has never worked for me. A method that does work is to do an OS reinstall from the boot menu (NOT a factory default). That will reset the password back to password - letting you log in, and change it to something else.
The OS reinstall will also
- reset the network to use DHCP with no bonding
- disable volume quota (set on the volume settings wheel).
- carlockiOct 14, 2022Luminary
I can log to web UI yes. it works but when i use your syntax
net use a: \\192.168.x.xxx\data /user:admin Xxxxxxxxxxxxxxxxit does not work
- carlockiOct 14, 2022Luminary
done OS REINSTALL
now admin password works
but it seems from windows to nas nothing works putting admin and password
to enter UI web I used admin and password
- StephenBOct 14, 2022Guru - Experienced User
carlocki wrote:
net use a: \\192.168.x.xxx\data /user:admin Xxxxxxxxxxxxxxxxit does not work
Is the PC telling you the password is incorrect? Or are you getting a different error? (Posting it in English would be helpful).
You might want to try changing the admin password to remove the @ symbol(s), and see if that makes a difference. I don't think it's a special character in the windows CLI, but it's also not a character I've used in my own NAS admin password.
- carlockiOct 14, 2022Luminary
the vpn app messed everything, the OS reinstal put everything in order.
- carlockiOct 14, 2022Luminary
do I have to move from x-raid to flex?
- carlockiOct 14, 2022Luminary
anyway everything work, admin password, user password both are ok, connection are going in the right way, I did the right re-boot
- carlockiOct 15, 2022Luminary
Thank you to Stephen I have solved everything. OS REINSTAL was the thing to do.
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