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Forum Discussion
JohnSpijkers
Sep 14, 2016Aspirant
After pressing the Factory default in Raidar the ReadyNAS Duo V2 is giving Device is Offline
Yesterday I pressed the Factory default button in Raidar. The result is now, 15 hours later, the LED's and the the display are working properly but when I try to get access via Raidar the message comes: Device is offline, please wait. I can shutdown the ReadyNAS with the button on the device but when I booth the device with paperclip on the reset button and the powerbutton, I cannot change the booth menu from Normal. Does anyone have an idea if the reset to factory default takes days? The HD I use are 4 x 2TB and the Firmware 5.3.11.
Factory default worked perfect after I renewed 1 HD that created a hick-up during factory default. Now everything works fine again.
Thanks for the help
13 Replies
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- mdgm-ntgrNETGEAR Employee Retired
Are you following this procecdure?: http://kb.netgear.com/app/answers/detail/a_id/20898/~/readynas-%26-readydata%3A-boot-menu
After releasing the paperclip, you press the backup button to go through the different options then press the reset button once more to confirm your choice.
If you still can't access the boot menu can you access the boot menu if you remove your disks?
- JohnSpijkersAspirant
Thanks mdgm for trying to help.
Yes I followed the procedure correct. Push the Power Button with Paperclip on the reset button on the back. This gives in the screen Boot Menu. Then with still the paperclip pushed on the reset button I push the backup button 1 time the display shows: Boot Menu Normal. I push the backup button again but now the display stays the same.
When I do the procedure again without the presence of the 4 HD the outcome is the same.
- bedlam1Prodigy
Release the reset button when you are pressing/using the backup button to scroll options, once you get to the option you want press the reset button then.
As mdgm has already stated above.
- JohnSpijkersAspirant
Accept as Solution
- mdgm-ntgrNETGEAR Employee Retired
JennC meant clicking the Accept as Solution button under the appropriate post that contains the answer to your question.
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