NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JohnSpijkers's avatar
JohnSpijkers
Aspirant
Sep 14, 2016
Solved

After pressing the Factory default in Raidar the ReadyNAS Duo V2 is giving Device is Offline

Yesterday I pressed the Factory default button in Raidar. The result is now, 15 hours later, the LED's and the the display are working properly but when I try to get access via Raidar the message comes: Device is offline, please wait. I can shutdown the ReadyNAS with the button on the device but when I booth the device with paperclip on the reset button and the powerbutton, I cannot change the booth menu from Normal. Does anyone have an idea if the reset to factory default takes days? The HD I use are 4 x 2TB and the Firmware 5.3.11.

  • Factory default worked perfect after I renewed 1 HD that created a hick-up during factory default. Now everything works fine again.

     

    Thanks for the help

     

     

13 Replies

Replies have been turned off for this discussion
    • JohnSpijkers's avatar
      JohnSpijkers
      Aspirant

      Thanks mdgm for trying to help.

      Yes I followed the procedure correct. Push the Power Button with Paperclip on the reset button on the back. This gives in the screen Boot Menu. Then with still the paperclip pushed on the reset button I push the backup button 1 time the display shows: Boot Menu Normal. I push the backup button again but now the display stays the same.

       

      When I do the procedure again without the presence of the 4 HD the outcome is the same.

      • bedlam1's avatar
        bedlam1
        Prodigy

        Release the reset button when you are pressing/using the backup button to scroll options, once you get to the option you want press the reset button then.

        As mdgm has already stated above.

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      JennC meant clicking the Accept as Solution button under the appropriate post that contains the answer to your question.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More