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ALL files and folders vanished but usage still high
I recently noticed that utorrewnt was funcioning erratically on my readynas pro pioneer edition. i therefore uninstalled it and replaced it with Transmission. afrer functioning well for a few minute...
9/25/2011 8:17:00 PM
Hello Neil Felice,
Thank you for choosing Netgear ReadyNAS, my name is Derrick and I will be your support engineer. Since we are doing this online, it may require a few e-mail exchanges before we can resolve the issue. We will do our best to help resolve your case in the least possible time.
As your files are accessible but not showing in the ReadyNAS, we suspect that something disabled the CIFS.
We recommend that you enter frontview to make sure the CIFS are enabled. If they are disable and re enable them. This should re associate them with the files system.
Additional setup questions, troubleshooting, downloads, and video tutorials on beginner to advanced configurations for this product can also be found by visiting our product knowledgebase: http://www.readynas.com and http://www.readynas.com/faq. You may also find further help by visiting our community forums: http://www.readynas.com/forum
Please update email support cases by clicking here: http://my.netgear.com/myNETGEAR/support.asp
Through this link cases can be closed if an issue has been resolved, or updated with additional information.
We hope that the information provided above will resolve your case. Please feel free to contact us again if you require further assistance.
Thank you again for choosing NETGEAR ReadyNAS. Have a great day!
Sincerely,
Derrick
Agent ID: 5066
ReadyNAS Support Engineer
(US/Canada) 1-888-NETGEAR (Option 4 for Technical Support)
(UK) +44(0)8448 75 4000
**Please be aware that your case will auto-close from our system after 7 days of inactivity**
ReadyNASRNDP6000 16770816ots
9/25/2011 9:39:00 PM
Thanks for your reply,
Unfortunately CIFS was enabled, i tried to disble it, apply, re enable it and reapply just to be sure, but nothing changed.
Another piece to the puzzle. I uninstalled transmissions again, and reinstalled bittorent. all seems to be working fine, apart from the fact that bittrent is downloading files to an invisible location in Media. even stranger is tha fact that the file structures are all visible using my playstation 3 and even the new downloaded files ae in the bitorent folder in media, as they should be. No files show either in windows explorer or finder under Mac.
Any further ideas will be appreceated
Hello Neil Felice,
Thank you for choosing Netgear ReadyNAS, my name is Derrick and I will be your support engineer. Since we are doing this online, it may require a few e-mail exchanges before we can resolve the issue. We will do our best to help resolve your case in the least possible time.
As your files are accessible but not showing in the ReadyNAS, we suspect that something disabled the CIFS.
We recommend that you enter frontview to make sure the CIFS are enabled. If they are disable and re enable them. This should re associate them with the files system.
Additional setup questions, troubleshooting, downloads, and video tutorials on beginner to advanced configurations for this product can also be found by visiting our product knowledgebase: http://www.readynas.com and http://www.readynas.com/faq. You may also find further help by visiting our community forums: http://www.readynas.com/forum
Please update email support cases by clicking here: http://my.netgear.com/myNETGEAR/support.asp
Through this link cases can be closed if an issue has been resolved, or updated with additional information.
We hope that the information provided above will resolve your case. Please feel free to contact us again if you require further assistance.
Thank you again for choosing NETGEAR ReadyNAS. Have a great day!
Sincerely,
Derrick
Agent ID: 5066
ReadyNAS Support Engineer
(US/Canada) 1-888-NETGEAR (Option 4 for Technical Support)
(UK) +44(0)8448 75 4000
**Please be aware that your case will auto-close from our system after 7 days of inactivity**
ReadyNASRNDP6000 16770816ots
9/25/2011 9:39:00 PM
Thanks for your reply,
Unfortunately CIFS was enabled, i tried to disble it, apply, re enable it and reapply just to be sure, but nothing changed.
Another piece to the puzzle. I uninstalled transmissions again, and reinstalled bittorent. all seems to be working fine, apart from the fact that bittrent is downloading files to an invisible location in Media. even stranger is tha fact that the file structures are all visible using my playstation 3 and even the new downloaded files ae in the bitorent folder in media, as they should be. No files show either in windows explorer or finder under Mac.
Any further ideas will be appreceated
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