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Forum Discussion
tavantops
Mar 09, 2017Aspirant
Amber light on Power button
Hi, We are observing amberlight on power button. Network/LAN lights are also not blinking but Power supply is working. We have restarted the NAS more then 2-3 times but no luck. We have a ticket ...
JennC
Mar 09, 2017NETGEAR Employee Retired
Hello tavantops,
When the power LED is amber, it means the NAS is on standby mode. Try contacting support via CHAT, I checked the registration of your unit and it appears it is entitled to lifetime CHAT support.
Welcome to the community!
Regards,
tavantops
Mar 10, 2017Aspirant
Hi JennC,
Thanks for your reply!! Do you know how can i start a chat session with NETGEAR Support. i couldn't able to find out and also to give an update after 3-4 attempts of restart the NAS started working and now its giving following error and the green light on PSU2 is blinking. I have replaced the power cable on PSU2 but still its blinking. Is it a good sign or bad.
| Wed Mar 8 2017 19:06:36 | System: Power supply 2 in enclosure Internal is offline. | |
| Wed Mar 8 2017 19:06:20 | System: Power supply 2 in enclosure Internal is offline. | |
| Wed Mar 8 2017 19:06:04 | System: Power supply 2 in enclosure Internal is offline. | |
| Wed Mar 8 2017 19:03:17 | System: Power supply 2 in enclosure Internal is offline. | |
| Wed Mar 8 2017 19:03:13 | System: Power supply 1 in enclosure Internal is offline. |
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