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Forum Discussion
twink
Oct 25, 2015Aspirant
Another gmail alert question
Ever since I installed the latest firmware my alert settings that are there to send me alert messages to my gmail address have stopped working. I'm currently trying the following: Email Accou...
- Nov 03, 2015
Have you configured your gmail security to allow "less secure apps". It won't work if you don't.
twink
Oct 26, 2015Aspirant
My model is ReadyNas 104 running firmware 6.4.0.
BrianL2
Oct 27, 2015NETGEAR Employee Retired
Hi twink,
Try to disable and remove the existing gmail account that you have entered in the email alerts section in the admin page. Add it again by clicking the plus icon and hit the automatic button to fill out the rest of the smtp settings then try to send a test email to see if it works.
Kind regards,
BrianL
NETGEAR Community Team
- StephenBOct 27, 2015Guru - Experienced User
I use smtp.gmail.com for the SMTP server, and port 587,
- twinkNov 02, 2015Aspirant
I still can't get this to work. Here's what I do, step by step. What am I doing wrong?
1. On the settings -> alert page, I click on the plus sign next to "Alert Contacts".
2. In the popup dialog that shows up, I type in my gmail address: myaddress@gmail.com
3. In the Email Options on the right, I type in my email (gmail) address in the User field and my gmail password in the Password field.
4. In the SMTP server field, I type in smtp.gmail.com.
5. In the SMTP port field, i type in 587.
6. In the From field I type in my email (gmail) address.
7. I leave TLS unchecked.
8. I click the "Send Test Message" button and I get the following error message: "Unable to send test message. Cannot send a test message. Check settings. Code: 5008010000 msmtp: the server does not support authentication msmtp: could not send mail (account default from /etc/msmtprc).
9. I change the "User" to "admin" and the "Password" to my admin password on my ReadyNAS and try again, but with the same result (as in point 8).
- StephenBNov 03, 2015Guru - Experienced User
TLS needs to be checked.
User/Password is for your gmail account, not the NAS.
Also, you will need to configure your gmail account to allow "less secure apps" https://support.google.com/a/answer/6260879?hl=en
To clarify what this means:
The NAS needs your gmail user/password to send mail. That means you have to trust the NAS with that credential. There are newer methods (particularly OAUTH) that would give the NAS a token instead of your actual credentials. That doesn't require trusting the NAS to guard your credentials.
So "less secure apps" doesn't actually mean the NAS is insecure. Only that you have to trust it to maintain security.
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