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Antivirus scanner definition file update failed
ReadyNAS 212 OSversion 6.10.3 Since a couple of days (starting July 5th) my virus definition file update failes.. stating check internet-connection ; my internet connection is fine because the rea...
I kept getting errors while executing command: 'systemctl status clamav-freshclam.service' ; see below
root@Geldrop:~# systemctl status clamav-freshclam.service
● clamav-freshclam.service - ClamAV virus database updater
Loaded: loaded (/lib/systemd/system/clamav-freshclam.service; static; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2020-12-23 14:33:45 CET; 15s ago
Process: 6263 ExecStart=/usr/bin/freshclam --quiet (code=exited, status=1/FAILURE)
Main PID: 6263 (code=exited, status=1/FAILURE)Dec 23 14:33:45 Geldrop systemd[1]: Starting ClamAV virus database updater...
Dec 23 14:33:45 Geldrop freshclam[6263]: ClamAV update process started at Wed Dec 23 14:33:45 2020
Dec 23 14:33:45 Geldrop freshclam[6263]: main.cvd is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
Dec 23 14:33:45 Geldrop freshclam[6263]: daily.cld is up to date (version: 26026, sigs: 4328586, f-level: 63, builder: raynman)
Dec 23 14:33:45 Geldrop freshclam[6263]: bytecode.cvd is up to date (version: 331, sigs: 94, f-level: 63, builder: anvilleg)
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Main process exited, code=exited, status=1/FAILURE
Dec 23 14:33:45 Geldrop systemd[1]: Failed to start ClamAV virus database updater.
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Unit entered failed state.
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Failed with result 'exit-code'.The following I did after reading the following web-page (https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=972974):
stopping clamav: 'systemctl stop clamav-daemon'stopping clamav freshclam: 'systemctl stop clamav-freshclam'
adjusting member 'usr.bin.freshclam' in dir: /etc/apparmor.d ; adding 'capability dac_override,' and 'capability chown,'
capability setgid,
capability setuid,
capability dac_override,
capability chown,removing all file from dir: '/var/lib/clamav' (bytecode ; daily ; main ; mirrors ; antivir)
starting clamav : 'systemctl start clamav-daemon'
starting clamav freshclam: 'systemctl start clamav-freshclam'
starting 'clamav freshclam' takes a while (about 2 minutes, I guess) and afterwards it looks like the normal databased-updater is working again.... lets see what happens the coming days...
regards
I don't think my ROOT-directory is an issue....,
=== df -h ===
Filesystem Size Used Avail Use% Mounted on
udev 10M 4.0K 10M 1% /dev
/dev/md0 3.7G 1.2G 2.3G 35% /
tmpfs 1009M 4.0K 1009M 1% /dev/shm
tmpfs 1009M 1.2M 1008M 1% /run
tmpfs 505M 12M 493M 3% /run/lock
tmpfs 1009M 0 1009M 0% /sys/fs/cgroup
/dev/md127 5.5T 1.2T 4.4T 21% /data
/dev/md127 5.5T 1.2T 4.4T 21% /home
/dev/md127 5.5T 1.2T 4.4T 21% /apps
=== df -i ===
Filesystem Inodes IUsed IFree IUse% Mounted on
udev 187927 228 187699 1% /dev
/dev/md0 1048576 13428 1035148 2% /
tmpfs 188818 2 188816 1% /dev/shm
tmpfs 188818 450 188368 1% /run
tmpfs 188818 30 188788 1% /run/lock
tmpfs 188818 9 188809 1% /sys/fs/cgroup
/dev/md127 0 0 0 - /data
/dev/md127 0 0 0 - /home
/dev/md127 0 0 0 - /apps
Sorry if this is a duplicate
I checked the volume.zip and there is plenty of space.
The problem continues, however.
Thanks
DW
dweinshel wrote:I checked the volume.zip and there is plenty of space.
The problem continues, however.
Did you try turning off AV and then turning it on again?
Also, you could also try changing your DNS to 8.8.8.8 in the NAS.
I have truned AV on and off.
Any downside to DNS 8.8.8.8 ?
dweinshel wrote:
Any downside to DNS 8.8.8.8 ?
Latency of resolving domain names might be a bit higher - generally not a concern for a NAS.
It's google's public DNS server, so they'd be getting a bit more information on you. Per their privacy statement:
https://developers.google.com/speed/public-dns/privacy
Moreover, Google does not use any personal information collected through the Public DNS service to target ads.
We do not correlate or associate personal information in Google Public DNS logs with your information from use of any other Google service except for addressing security and abuse.
8.8.4.4 is another public google DNS. Another popular public DNS is CloudFlare's - 1.1.1.1
As already stated earlier.. Turning off AV and starting it again does not solve it... I also defined a static DSN (8.8.8.8 first). The only things which works for now is:
1) reboot of the NAS
2) run (manual) a FRESHCLAM
both of the above by-passes results in working normal update of AV for mostly 2 days...as third option I now added FRESHCLAM to the crontab, see if this bypasses the issue permanently....
rgds
8.8.8.8 did not work for me either.
What is FRESHCLAM?
Is this site monitored by Netgear?
It is helpful in my assessment that others are having this problem, but it doesn't seem like many are.
With previous system problems it seemed this community was very active.
Thanks for any help.
DW
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