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mfinney's avatar
mfinney
Apprentice
Jan 19, 2021

Antivirus stopped updating on my ReadyNAS 316

Hi.

 

No AV updates unless I manually run a 'freshclam' per https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/ReadyNAS-antivirus-stopped-updating/m-p/1549619#M144395

 

Followed a number of other similar community suggestions, but can't resolve.  I last ran a freshclam 9th Jan, and now hoping a Netgear moderator could take a look via the secure diagnostic mode to assist with resolution.

 

Kind regards,

 

Mark

4 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The mods are JohnCM_S and Marc_V .  If they don't respond here, you could reach out to them with a private message (PM).  You'd do that using the envelope icon in the upper right of the forum page.

    • mfinney's avatar
      mfinney
      Apprentice

      Hi Stephen, thanks v much for the recommendation - think I'll do that now.  Kind regards...

  • Gosh Netgear are very quiet on this topic at the moment - PM'd those suggested by StephenB more than a week ago now and no response.

     

    Would be very pleased to hear from anyone who's managed to resolve this permanently without setting up CRON jobs and such like so that AV auto-updates as it's supposed to...

     

    As stated earlier I've tried executing 'freshclam' and deleting files mentioned in other posts in an attempt to fix but 'no cigar' I'm afraid. And yet I have another ReadyNAS Pro with latest OS6 and everything works fine... I just can't work out what's different.

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