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Forum Discussion
EripEri
Feb 03, 2016Aspirant
App errors after migrating disks from RN104 to RN314 #26420638
I have upgrade my Readynas Hardware from a RN104 to a RN314. Basically moving the disks went smooth after syncing the firmware first. All data is accessible and all shares where automatically availa...
StephenB
Feb 03, 2016Guru - Experienced User
EripEri wrote:
Maybe this is related to moving from ARM to X86 processor?
Yes, almost certainly. You can try over-installing the x86 versions of the apps. You might need help from support.
- BrianL2Feb 03, 2016NETGEAR Employee Retired
Hi EripEri,
Welcome to the community!
Here's the apps page where you can download the add-on for arm and x86. If you will get the same error message, I will try StephenBs suggestion in contacting support.
Kind regards,
BrianL
NETGEAR Community Team- EripEriFeb 03, 2016Aspirant
Manual installation did not solve the issue.
Where and when can I contact support. Readycloud and Readyremote are both working without problem next to that only Plex Media server seems to be working (partly).
I can view and browse media on my local network, but no Remote access possible. Next to that the Plex app reports that I am using an old version while I have installed the latest version and the Readynas webinterface also report that I have installed the latest version.
It seems like all of these apps are trying to use wrong settings/configurations files.
- mdgm-ntgrFeb 04, 2016NETGEAR Employee Retired
Before migrating from an ARM box to an x86 one it would have been advisable to uninstall all the apps.
Considering your ARM system came with 6.0.0 on it, I think now wouldn't be a bad time to backup your data, do a factory default (wipes all data, settings, everything) and restore from backup.
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