NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sandshark
Aug 31, 2022Sensei - Experienced User
Backup and restore of VPD file for legacy ReadyNAS running oS6
We have recently seen a rash of errors reported here on legacy machines upgraded to OS6 that are associated with a corrupt VPD (Vendor Product Data) file. This doesn't usually occur when the NAS is c...
tsdampier
Dec 08, 2024Aspirant
While i have not been to a linux command prompt in years none of these articles tell me how to mount the firmware mount location on the dead NAS??
I have been able to telnet in to the dead NAS but i can't for the life of me figure out what is the proper command to mount the drive so I can copy the VPD file from another NAS.
dmesg | grep -i 'disk'
[ 0.000000] RAMDISK: [mem 0x7f6a6000-0x7fffffff]
[ 3.168449] sd 0:0:0:0: [sda] Attached SCSI disk
[ 3.486127] sd 1:0:0:0: [sdb] Attached SCSI disk
[ 3.788597] sd 2:0:0:0: [sdc] Attached SCSI disk
[ 4.088025] sd 3:0:0:0: [sdd] Attached SCSI disk
[ 5.146077] sd 4:0:0:0: [sde] Attached SCSI disk
[ 5.405128] sd 5:0:0:0: [sdf] Attached SCSI disk
[ 8.367613] scsi 6:0:0:0: Direct-Access SanDisk Cruzer 7.01 PQ: 0 ANSI: 0 CCS
[ 8.368022] scsi 7:0:0:0: Direct-Access SMI USB DISK 1100 PQ: 0 ANSI: 0 CCS
[ 8.379228] sd 6:0:0:0: [sdg] Attached SCSI removable disk
[ 8.380757] sd 7:0:0:0: [sdh] Attached SCSI removable disk
# mount -t tmpfs -o size=2048M tmpfs /media/ramdisk
# mount
rootfs on / type rootfs (rw,size=2013636k,nr_inodes=503409)
proc on /proc type proc (rw,noatime,nodiratime)
sysfs on /sys type sysfs (rw,noatime,nodiratime)
devpts on /dev/pts type devpts (rw,noatime,nodiratime,mode=600,ptmxmode=000)
# cat /etc/fstab
# /etc/fstab: static file system information.
#
# <file system> <mount pt> <type> <options> <dump> <pass>
/dev/root / ext2 rw,noauto 0 1
proc /proc proc defaults 0 0
devpts /dev/pts devpts defaults,gid=5,mode=620 0 0
tmpfs /dev/shm tmpfs mode=0777 0 0
tmpfs /tmp tmpfs defaults 0 0
sysfs /sys sysfs defaults 0 0
#
some simple command to find the location where the corrupt VPD file is would be helpful 🙂
- StephenBDec 08, 2024Guru - Experienced User
tsdampier wrote:
While i have not been to a linux command prompt in years none of these articles tell me how to mount the firmware mount location on the dead NAS??some simple command to find the location where the corrupt VPD file is would be helpful 🙂How many hard drives are installed?
Normally the hard drives start with sda, and you'd try the ones after them. For instance, if you have 4 disks installed, you'd start with sde1, and see if that is the correct one.
- tsdampierDec 08, 2024Aspirant
Six drives as it states in the info above. It was in a XRAID Raid 5 array. All my devices are the same configurations. Some a few different model numbers but overall the same architecture.
Thanks
- SandsharkDec 08, 2024Sensei - Experienced User
# is the standard Linux command prompt.
It clearly states you use a command in the form mount /dev/sdc1 mnt . You only have to figure out which drive it is. Usually, on a 6-drive unit, it will be sdg (the 7th drive), so you mount the first partition on it, sdg1. You can use ls/dev/sd* to see the drives and partitions. It will be one of the drives with only one partition (the USB drive is the other) There aren't a lot of tools installed in the tech support mode to find it any easier.
I do not give "blow by blow" instructions for a reason. Telnetting (or SSHing in normal boot mode) into a NAS allows you to do many things you should not and can cause big issues with it. Frankly, if you cannot follow the instructions, maybe with a little help from Google, you probably shouldn't doing it.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!