Backup not complete again

That is exactly what I have, the folder is shared (everybody full control) and when I put in just the share name the Test Connection fails (invalid username and/or password) and the backup job fails (unable to mount source). The full windows path is c:\users\myaccount\sourcefolder or network share path \\HP-H9-1215T\sourcefolder. When I use Users\myaccount\sourcefolder the Test Connection passes and the backup job executes but no output. I find it works the same if I omit the sourcefolder from the path (Users\myaccount) so obviously it isn't finding the source folder but yet the backup job executes without a whimper. I'm lost as so is Netgear so far. They asked for my logs today but since the job executes, not sure what one is going to see in a successful execution. Ken Goodwin, Houston