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mattmcl1's avatar
mattmcl1
Aspirant
Jan 01, 2008

Backup not working

I haven't run my regular backup jobs for a month. In that time I have:

Replaced disk #1 after failure & resynced
Replaced disk #2 after failure & resynced
Upgraded to version 4 of FrontView

None of my previously existing Remote: Windows (NAS/Timestamp) backup jobs work. I get an "unable to access remote share" error.

I have tried:
1) Resetting up the backup job - still get "unable to acess" error
2) Swapping forward slashes for back slashes - still get error
3) Verified the backup locations are reachable from other locations on my Windows network.

Attached is a snippet from one of my backup jobs. Any help would be appreciated:

--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 08:07:23 EST 2008

Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media




Backup failed. Tue Jan 1 08:07:26 EST 2008.

Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.


--------------------------------------------------------------------------------
INCREMENTAL Backup started. Tue Jan 1 07:05:07 EST 2008

Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media




Backup failed. Tue Jan 1 07:05:09 EST 2008.

Reason for failure:
Unable to access remote path //NETWORKHDD/share/media.


--------------------------------------------------------------------------------
INCREMENTAL Backup started. Thu Nov 29 07:05:07 EST 2007

Job: 013
Protocol: cifs
Source: [media]/
Destination: //NETWORKHDD/share/media

`./Videos/Amazon/Thumbs.db' -> `/job_013//media/Videos/Amazon/Thumbs.db'
`./Videos/DVD/720 Width WMV/Babel.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Babel.wmv'
`./Videos/DVD/720 Width WMV/Thumbs.db' -> `/job_013//media/Videos/DVD/720 Width WMV/Thumbs.db'
`./Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv' -> `/job_013//media/Videos/DVD/720 Width WMV/Lucky Number Slevin.wmv'
`./Videos/DVD/320 Width DIVX 6/Thumbs.db' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Thumbs.db'
`./Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/LUCKY_NUMBER_SLEVIN.avi'
`./Videos/DVD/320 Width DIVX 6/Casino Royale.avi' -> `/job_013//media/Videos/DVD/320 Width DIVX 6/Casino Royale.avi'

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  • ewok's avatar
    ewok
    NETGEAR Expert
    Please contact support using the info in my sig and see if they can reproduce the problem.
  • This is fricking strange.. Tried EVERYTHING and all I got was error when testing connection.
    My setup is like this.
    PC 192.168.1.2
    NAS 192.168.1.10
    Backup shared folder on my PC, named server(192.168.1.2/server) to an USB HDD on my Ultra 4.


    What got it to work was to skip "Test connection".

    Step 1
    Remote: Windows/NAS (Timestamp)
    Host: 192.168.1.2
    Path: Server (192.168.1.2/server, only got READ permission on folder so FULL permission is not needed)
    Login/Pass blank

    Step 2
    Share: USB_HDD_1 (Connected to the backside of the NAS)
    Path: _Backup

    Step 3-4
    Up to you to choose.

    SKIP trying the "test connection", it's is severely broken. Just write in all the info as it's supposed to be and start the job.
    And Remote: Windows (Archive bit) didn't work.

    Hope this can help some people. Wrote it as simple as possible for all to understand.
    Was on the verge to pull my hair out!!

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