NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Backups not working yet status says they are working
I have been using the built-in Rsync feature to back up my ReadyNAS (firmware version 6.10.4) to a directly attached external USB drive for a number of years now. I get nightly notices via email fro...
dingjs1421 wrote:
please enable multiple file systems on rsync backup option, which will back up the whole data volume to destination.
Thx for pointing out that option - I don't recall seeing it before. Was it added in 6.10.4?
kenalker1 - it might be worth going into the advanced options page in your backup job, and setting that option.
Thanks.. I'll look at that soon.
StephenB, when you say "Push will fail with 6.10.4 and 6.10.5, but pull will work." do you mean that push will fail in my circumstance (ie. NAS reports full even though backup drive has plenty of space), or that pushes won't work under any condition?
I've read the above over and over and I'm confused over whether I'm pushing or pulling. I've always done it this way:
Under "source" tab, "Name:" is set to "volume: data" (there are no other options in this drop-down) and under "destination" tab, "Name:" is set to "remote: Rsync Server" and "Host:" is "localhost". Am I pushing or pulling?
I'm confused over the comment, "Currently rsync backup on latest ReadyNAS firmware doesn't support to backup the full data volume (Backup Source: [volume:data]/)". I have been backing up using the above configuration for years now and until the ReadyNAS reported 100% full (per above discussion), I've been under the impression that my entire NAS has been backed up. When I ssh onto my NAS, and change directories to my attached backup drive (cd /media/USB_HDD_7) I see the "data" directory in the root folder which appears to have all my files in it (including the subdirectory "home" which has all my individual users in it with their data in their directories). What am I missing here?
I am happy to enable "multiple file systems", but can someone explain exactly what this does (that WAS NOT already happening)? (It isn't going to solve the problem of the reporting that backups are successful when, indeed, they are not, is it)?
Finally, I'd like to wrap around to the original issue - the fact that the system emails me every night telling me that backups are successful, when, in fact, the backups are not completing. Above, I was told that this is a known bug in 6.10.4 and 6.10.5 and I see that 6.10.6 has since been released, but the release notes do not address this issue. With @JohnCM_S being gone, is someone aware of this and working on it, and is there an ETA? I've left my NAS in its current state to help with debugging but I'm starting to feel like I may be doing this in vain. Please let me know status on the fix.
kenalker1 wrote:
... is someone aware of this and working on it, and is there an ETA?
Let's start here, since this is the most important bit. Last September, I suggested:
StephenB wrote:
dingjs1421 wrote:
please enable multiple file systems on rsync backup option, which will back up the whole data volume to destination.
....
kenalker1 - it might be worth going into the advanced options page in your backup job, and setting that option.
Note that the original solution came from dingjs1421 - who works for Netgear.
I don't know if you ever tried my suggestion to try his solution or not. After I suggested it, other users have verified that it works. So the problem is already fixed.
kenalker1 wrote:
I've read the above over and over and I'm confused over whether I'm pushing or pulling. I've always done it this way:
Under "source" tab, "Name:" is set to "volume: data" (there are no other options in this drop-down) and under "destination" tab, "Name:" is set to "remote: Rsync Server" and "Host:" is "localhost". Am I pushing or pulling?
You are pushing. Pushing simply is a shorthand way of saying that the backup job has a local source and a remote destination. If the backup job has a remote source and a local destination, then you would be pulling.
I see how this could be confusing, since in your case the destination is localhost. But still, as far as the NAS is concerned it is remote.
kenalker1 wrote:
I am happy to enable "multiple file systems", but can someone explain exactly what this does (that WAS NOT already happening)? (It isn't going to solve the problem of the reporting that backups are successful when, indeed, they are not, is it)?
I have some guesses on what it might be doing, but I haven't tried to verify them. So I won't speculate, as I might well be wrong.
But I do think you should simply set the option, and let us know if it works in your case.
StephenB wrote:
kenalker1 wrote:... is someone aware of this and working on it, and is there an ETA?
Let's start here, since this is the most important bit. Last September, I suggested:
StephenB wrote:
dingjs1421 wrote:please enable multiple file systems on rsync backup option, which will back up the whole data volume to destination.
....
kenalker1 - it might be worth going into the advanced options page in your backup job, and setting that option.
Note that the original solution came from dingjs1421 - who works for Netgear.
I don't know if you ever tried my suggestion to try his solution or not. After I suggested it, other users have verified that it works. So the problem is already fixed.
kenalker1 wrote:I am happy to enable "multiple file systems", but can someone explain exactly what this does (that WAS NOT already happening)? (It isn't going to solve the problem of the reporting that backups are successful when, indeed, they are not, is it)?
I have some guesses on what it might be doing, but I haven't tried to verify them. So I won't speculate, as I might well be wrong.
But I do think you should simply set the option, and let us know if it works in your case.
OK - sorry. I did not understand from the way that it was written that enabling multiple file systems would solve the actual backup issue. I tried it just now, and sure enough, backups are now working again. That is fantastic!
However, if that new option is left OFF, one still gets the email stating that the backups were successful when they really were not. I just upgraded to 6.10.6 and the issue remains. I feel pretty strongly that this should be fixed - it is misleading and dangerous.
BTW, it sure seems like anyone in my situation is now potentially in danger of having no backups after upgrading to whatever version introduced that "feature." I wonder if there is some way to reach out to those people and let them know, OR introduce a new critical firmware version that has that feature enabled and hope and pray that they all upgrade before they have a melt-down and discover they haven't had backups in months.
I'm also very curious to know more about this new feature. I am hoping it is documented in detail somewhere and someone can point me to that documentation. I'd like to know exactly what it does and how it is to be used.
Thank you for the help.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
