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Forum Discussion
Browser and Finder access problems
Model: ReadyNAS NV+ - tried typing it in, but it wasn't accepted. Computer: Mac Mini, OS: OS 10.9.5. Three User accounts on the machine: 'Admin' (the only one with admin privileges), 'Username',...
Do you remember the admin password?
What firmware is running on the NAS (RAIDar can tell you even if you can't log in). If the firmware is very old you might have a browser compatibility issue.
Hello colmosiris,
If you are trying to access the admin page, "admin" user account is the only account that should be able to get in. As StephenB mentioned, it could be a browser compatibility issue, try using an older one like IE9.
Knowing the FW version is also important, if NAS is running a 5.3.x then you have an RND4000v2 (ReadyNAS NV+ v2), if it is a 4.1.x then that is RND4000v1 (ReadyNAS NV+ v1.
See these two articles that may help recover the password:
I lost the administrator password for my Duo v2 or NV+ v2; how can I recover it?
** the last article works with Duo v1 and NV+ v1 too
Regards,
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