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Forum Discussion

quickly_now's avatar
quickly_now
Apprentice
Nov 01, 2015

Bug Report: Firmware 6.4.0 Rsync Timeout

Hello   Really one for Netgear support (posted here as I don't know how else to submit it).   I use rsync to backup my ReadyNas 314 to an external eSATA drive.   I had similar issues to others ...
ReadyNAS Backup
BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Nov 02, 2015

Hi quickly_now,

 

Try the latest Beta Firmware for OS6 Series NAS (found here). 

 

Let me know if this addresses both your issues with your external USB hard drive and rsync backup.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

quickly_now's avatar
quickly_now
Apprentice
Nov 05, 2015

Thanks BrianL

 

It took me a couple of days to be able to to do this at a non-critical time (the ReadyNAS is used all day every day in business).

 

I have done the update to the beta firmware.

 

No joy I'm afraid - if anything its worse, lots of io timeouts after 30 seconds. The --timeout=30 option is still being passed on the command line. No new options through the web interface to change that option or to remove it.

 

If anything this is a step back, as I'm no getting timeouts in places I did not get before. And as the beta release notes make it clear, rolling back does not seem to be an option.

  • quickly_now's avatar
    quickly_now
    Apprentice
    Nov 06, 2015

    More information:

     

    Using ps I was able to get the command line, and then ran rsync to do my eSata backup, omitting the --timeout=30 option.

     

    All works fine.

     

    So the command line I used was:

     

    rsync -v -8 --recursive --links --times --omit-dir-times --omit-link-times --devices --specials --modify-window=1 --delete --owner --group --acls /tmp/10219/data localhost::ESATA_HDD_4/

     

    This works fine.

     

    Suggestion: please allow us to change the timeout period. --timeout=30 is too short.

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired
      Nov 08, 2015

      Hi quickly_now,

       

      We will check on this one. For the meantime, check if the latest Beta Firmware (ReadyNASOS 6.4.1-T29 (Beta 2)) works fine.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

      • quickly_now's avatar
        quickly_now
        Apprentice
        Nov 08, 2015

        Have loaded that beta.

         

        No joy.

         

        --timeout=30 still passed on the command line.

         

        Running rsync without that, its all Ok.

         

        New beta does not solve it.

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