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cmavroudis's avatar
cmavroudis
Aspirant
Oct 20, 2016

Can no longer browse ReadyNas

Hi,

 

I have a ReadyNAS Ultra 2 [X-RAID2], RAIDiator 4.2.30 and have been running it succesfully for a couple of years.

 

Suddenly as of yesterday I can no longer browse the Nas drive via file explorer on my PC and I get the error "An error occured while reconnecting to XXX. A specified logon session does not exist. It may already have been terminated. The connection has been restored". These are mapped drives that used to work just fine.

 

1. I can access the admin inteface via the browser without issue and there are no errors in the logs.

2. I can browse the same Readynas from 2 other PC's connected to the same network (just not from my main PC!)

 

I have tried accessing via file explorer using \\SERVERNAME and \\IP ADDRESS\ but both cause the error above.  

I also tried to manually change the IP address of the Reaydnas but to no avail either

 

Please help me fix this issue, thanks for any input!

Cos

26 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Can you try first running CMD and then entering 

    net use * /delete

     

    It that doesn't help, try running the windows credential manager and deleting any credentials for the NAS.  Then try entering a new credential, using a user account/password that is on the NAS.

      • cmavroudis's avatar
        cmavroudis
        Aspirant

        Hi Stephen,

         

        I ran the cmd command succesfully (although the two mapped drives still show up in my file explorer).  I still get the same error is I try to access the nasdrive via "\\SERVERNAME"

         

        I also looked in the Windows Credentials and there is no mention of Readynas, the only entries I have in there are for Windows Live.

         

         

  • Now, I am getting the same problem.  My ReadyNas, Model:  RNDU6000, has been up and running for almost 5 years, with no issues. Until now.  Now I am getting the messages that I cannot connect a share. I've followed all the suggestions listed in this tread.  none work.  I still keep getting the messages:

     

      - The specified network name is no longer avialable.

      - System error 64 has occurred

     

    What works:

    1) RAIDiator successfully connects, telling me that the system is just fine.

    2) web/browser admin successfully connects, and lets me make adjustments, check status, etc. 

    What does not:

    - mapping a drive, from explorer, or in a cmd window via net use (from examples above)

    - I've tried three different machines, that previously could connect to the ReadyNas.

     

    Two things happened.  Note sure which, if either is causing the problem.

    ReadyNas firmware upgraded to RAIDiator 4.2.31

    And Windows 10 did some updates.

     

    Any thoughts or suggestions would be appreciated.

    Thanks

     

     

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      What happens if you run CMD on the windows system and enter

      net use * /delete

      net use t: \\nas-ip-address\C /user:admin nas-admin-password

       

      Use the real IP address and admin password of course, and be careful with the spaces and slash directions.

       

      The first command terminates any open SMB sessions, the second attempts to map the NAS data volume as drive letter T.

      • apeterson's avatar
        apeterson
        Aspirant

        Thanks, but already tried all the steps listed in this thread:

        C:\>net use * /delete
        There are no entries in the list.

        C:\>net use t: \\192.168.1.13\C /user:admin --pw--
        System error 64 has occurred.

        The specified network name is no longer available.

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