Firts, Please be kind. First time I have had any problems with the NAS and first post on this forum.Secondly I am not into network speak so I may give information that you may find of little useOK. I have a ReadyNAS Duo which up until now has been working perfectly from the day it came out of its box. I use it as my music server for my house. I rip from CD to PC then copy to NAS using windows 7 Explorer, Perfect.After a long ripping session I was about to set of the transfer to NAS when I was presented with the error that ' Windows cannot access \\NAS-XXXX-XXXX'I ran diagnostics and it reported the issue 'The remote device or resource won't accept the connection The device or resource (NAS-XXXXX-XXXXX) is not set up to accept connections on port "The File and printer sharing (SMB)". Under Network in Windows Explorer. My main PC is shown and the Nas appears and then dissapears, then may come back or not. The Nas always shows up as a Media device and a storage device. My music server software can see, and use, all the content on the \media shareThe ONLY change to the network in recent days was replacing my router from an older Netgear to a new D-Link. I tried swapping back but get the same error.Please help as I have hundreds of CD's ripped to this Nas and will take a LARGE investment in time to replace.Thanks in advance and if you need anymore information please do not hesitate to ask

Can you login to Frontivew (https://ip.address.of.nas/admin)? If so, can you post the network settings for the Duo. The settings are under Frontview > Network > Interfaces. I need the IP address, subnet mask, gateway and DNS settings (the last 2 may be under "Global Settings").If you can't login to Frontview, please run RAIDar and post what it says for IP address and status.Also, can you post the network settings for your computer (IP address, subnet mask, etc)? You can get the info by typing ipconfig /all at the command prompt:C:\Users\dbott>ipconfig /allindows IP Configuration Host Name . . . . . . . . . . . . : Omega-Win7 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : Nothernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle Physical Address. . . . . . . . . : 00-15-C5-0C-xx-xx DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::6125:9c4b:4222:f94b%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.199(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : April-28-11 3:20:23 AM Lease Expires . . . . . . . . . . : June-15-47 11:32:09 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 234886597 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-C5-90-01-00-15-C5-0C-xx-xx DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled

Thanks for you interest in my problem, it is much appreciated. Here is the information you asked for, and probably some you didn't. Hope you can be of further assistance with this problem. Thanks again.I can login to frontview and the information you asked for is as follows.IP Address - 192.168.0.7Subnet Mask - 255.255.255.0Default Gateway - 192.168.0.1DNS IP Address - 192.168.0.1and here is the network info for my computer,Microsoft Windows [Version 6.1.7600]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\Dads>ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : Big-D Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : HomeEthernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : Home Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2 Physical Address. . . . . . . . . : 04-4B-80-80-80-03 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::7467:6c7c:b1ee:5916%12(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 10 June 2011 09:24:58 Lease Expires . . . . . . . . . . : 11 June 2011 09:24:57 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 302271360 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-0F-5C-C7-04-4B-80-80-80-04 DNS Servers . . . . . . . . . . . : 192.168.0.1 NetBIOS over Tcpip. . . . . . . . : EnabledEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 04-4B-80-80-80-04 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 12: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73b8:207d:31e6:3f57:fffd(Preferred) Link-local IPv6 Address . . . . . : fe80::207d:31e6:3f57:fffd%13(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter isatap.Home: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Home Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter isatap.{E41E6728-9244-4FF7-9187-6F21718212F5}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

Sorry to jump in on your post smiggy666 but I am having the same problem as you, I found this post after searching for a solution. Like you I am also computer illiterate but somehow scrape by usualyy managing to search for info and sort stuff out myself but this ones stumped me and I'm a bit buggered without access to my duo as I'm currently unemployed and need to get my cv and other things to apply for jobs.I got myself a brand new Dell xps 17 1702x laptop yesterday(really impressed so far) with windows 7 64, I set up latest raidar and things seemed to work ok, not brilliant but ok(I have issues accessing folders on readynas if i use itunes at the same time, my itunes media is stored on readynas). My duo showed up under Network-> computers, media servers, storage and i believe homegroup(possibly).I started up windows today and the readynas showed under computers for a while but It wouldn't let me access anything, I too was presented with the error that ' Windows cannot access \\NAS-XXXX-XXXX'I ran diagnostics and it reported the issue'The remote device or resource won't accept the connectionThe device or resource (NAS-XXXXX-XXXXX) is not set up to accept connections on port "The File and printer sharing (SMB)"Eventually my duo disapeared from computers but remained on media servers and storage. I can access frontview. when i use raidar to browse the readynas, raidar freezes and i have to force it to close. I didn't know what I was doing but I tried mapping a drive but got nowhere(same error as above or incorrect address). If it helps I have McAfee installed, don't know if this will cause these issues but its firewall caused me no end of problems on my old xp laptop. If i type my dou address into windows explorer it takes me to my shares on my browser(firefox).dbott67, Below is the info you asked smiggy666 to submit, I'd really appreciate it if you could help me too. smiggy666, appologies again if i'm butting in.IPv4 address: 192.168.2.2Subnet mask: 255.255.255.0Default gateway: 192.168.2.1Default gateway: 192.168.2.1C:\Users\Lea>ipconfig/allWindows IP Configuration Host Name . . . . . . . . . . . . : Lea-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : BelkinWireless LAN adapter Wireless Network Connection 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2 Physical Address. . . . . . . . . : 88-53-2E-09-2D-2F DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 88-53-2E-09-2D-2F DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) Physical Address. . . . . . . . . : 88-53-2E-09-2D-32 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesWireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230 Physical Address. . . . . . . . . : 88-53-2E-09-2D-2E DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::e51c:717d:db06:5b58%12(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.2.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 10 June 2011 10:36:38 Lease Expires . . . . . . . . . . : 17 July 2147 18:24:27 Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DHCPv6 IAID . . . . . . . . . . . : 227037998 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-6F-3C-F2-14-FE-B5-A0-60-1B DNS Servers . . . . . . . . . . . : 192.168.2.1 NetBIOS over Tcpip. . . . . . . . : EnabledEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 14-FE-B5-A0-60-1B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesTunnel adapter isatap.{D248C64F-8C9E-467D-9F96-7178FB62504B}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter isatap.{D620336E-20CC-4F6A-B986-6A3C512590BA}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter isatap.Belkin: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:14e7:47:adfe:a00e(Preferred) Link-local IPv6 Address . . . . . : fe80::14e7:47:adfe:a00e%17(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter isatap.{AE55A163-B0EF-42D6-8593-880DFDCC2F09}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

if this helps, heres the diagnostic.Windows Network Diagnostics Issues found Detection details 5 The remote device or resource won't accept the connection Detected The device or resource (192.168.2.2) is not set up to accept connections on port "The File and printer sharing (SMB)". Contact your network administrator Completed The computer or device you are trying to reach is available, but it doesn’t support what you’re trying to do. This might be a configuration issue or a limitation of the device.

Learoy1 - what is the workgroup name set on your Windows 7 laptop? (Control Panel -> System & Security -> System) In that window, the workgroup name is shown in the third panel down along with computer name.If you have access to Frontview on your Duo, what is the workgroup name on the Duo? Found on the security mode page under the security button on the menu on the left side of the Frontview window.

Cannot Access NAS from Windows 7 anymore

23 Replies

Replies have been turned off for this discussion

smiggy666
Aspirant
Jun 12, 2011
Hi All
Right. First of all I tried to do an update to 4.1.7 but after a reboot RAIDar still shows 4.1.6. So I carried on and, with everything crossed, I plucked up the courage to do an OS firmware re-install. My first major panic after this was completed was that frontend did not work, graphics all screwed up but might be something to do with Firefox. but at lease now I can access the share folders via Windows explorer so a result.
Thanks for eveyone for all your help and support.
smiggy666
Aspirant
Jun 13, 2011
Hi All.
OK, Still have access via Windows 7 Explorer. But Frontview is totally screwed up. Is there a way to re-install.
I tried to post a picture but could not figure out how to..
dbott67
Guide
Jun 13, 2011
A few things:

1. Try clearing your cache and restarting the browser.
2. Try a different browser (i.e. Chrome).

For posting images you can use a free image hosting service like stashbox.org. Just upload the pic, paste the URL into the post and put IMG tags around the image:

[img]http://stashbox.org/img/toidz34.png[/img]
smiggy666
Aspirant
Jun 13, 2011
Hi dbott67.

Cleared my browser cache and restarted, also tried using Windows IE8 with the same result. Thanks for the info on posting an image. Here is what I get when I connect to the Nas by //192.168.0.12/admin after loging in...
dbott67
Guide
Jun 13, 2011
Egads! :shock: Not sure what's causing that. You'll probably have to contact support (there's an e-mail link in my sig) and have them remote into the system.
mr_duo
Aspirant
Jun 13, 2011
Not to confuse one person's issue with another, I am still having trouble logging in to my NAS Duo. I have tried multiple computers, browsers and have rebooted my computers and still can't log in. Raidar sees the drive, but when I try and go to Setup, IE says it cannot display the web page. When i click on Diagnose Connection Problems, I eventually get the message "the remote device or resource won't accept the connection". Any help?
smiggy666
Aspirant
Jun 13, 2011
Mr_Duo

Did you try the advice given by dbott67 and papabear and try a firmware re-installation, follow the instruction on dbott67 thread, it worked for me. Now if I can only get frontview to work again. dbott67 I think are right, it will have to be a support question. If I hear anything I will post and let you know but any other ideas in the meantime would be appreciated. Is there anyway, apart from within frontview, to carry out an update, remember not heavily into code so spell it out. :?
mr_duo
Aspirant
Jun 14, 2011
I haven't tried that yet as I was hoping there was another way around this. I haven't changed any settings on the server, plus, as I mentioned in my first post, I have 2 machines and can't access either of htem. Seems unlikely that something changed without my knowledge on both machines simultaneously. Oh and of course there's the laziness factor - both devices are up on a high shelf in the basement...
Tomaso1
Aspirant
Mar 07, 2012
just had the same problem - happened after I had shut down the drive (from Frontview) and all the network devices, to move all the kit safely. Then afterwards I was daft enough to just flip the wall switch to start everything at once. Of course I had to start the ReadyNAS separately, but (because of other symptoms in my sound system) I think my network problem probably originated in 2 of the other devices having got tangled.

Solved with a restart from Frontview/system/shutdown/shutdown and reboot the device (running Win 7, Raidiator 4.1.8)
racefan99
Aspirant
May 17, 2012
I am having the same problem with two computers running w7 ultimate 64 and 1 computer running w7 home premium 64 but not on the computer running w7 home premium 32. this is a recent problem, all of the w7 64 machines were working just fine and then they all failed to recognize xp machines and the nas at about the same time. (windows update?)

Forum Discussion

Cannot Access NAS from Windows 7 anymore

23 Replies

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