NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Munber54
Nov 08, 2015Aspirant
cannot access one of my ReadyNAS Pro unit's after modem change
Hi. I just got a new modem from my internet provider a couple days ago and they said it already has a built in router so not to use my router but instead just to plug my 2 computers and 2 NAS units i...
- Nov 09, 2015
Thanks very much, your suggestion worked!...after I followed your instructions I was able to right click on both of the ReadyNas Pro units, so that was a great sign...I still couldn't access any files from the problem ReadyNAS or see it in windows explorer...then I shut down the computer and rebooted it, and now both ReadyNas units show up under the Network section of windows explorer just like they used to, and I can see the folders like I used to...maybe I'll map that ReadyNAS to a couple of drive letters like I mapped the other one later, but for now everything is back to normal....also I guess I could do an OS reinstall on the one that I forgot the password to but since it's working ok there's probably no reason to do that....or at least no rush to do that...and I'd probably want to back up everything on that ReadyNAS to a set of external hard drives before I tried it. So thanks again, now I can get some of my work done...what a relief.
StephenB
Nov 08, 2015Guru - Experienced User
Munber54 wrote:
The IP address for the ReadyNAS Pro unit that I can access is 192.168.0.243...the IP address for the one that I can't access is 192.168.1.107
Your new router works in the 192.168.0.x space, and 192.168.1.107 is out of range. You must have manually assigned the 192.168.1.107 address (as a "static" address) sometime in the past.
You can connect the Pro and a PC to the old router (even though it is not connected to the internet), and that should let you access the Pro by its IP address (http://192.168.1.107/admin). Then reset the Pro to use the "automatic" dhcp address. That should get you a 192.168.0.x address when you reconnect it to the new router.
Other options:
(a) do a direct connect between the pro and the PC (running the ethernet cable directly between them), and manually set the IP address of the PC temporarily to 192.168.0.100. Then access by IP address as above.
(b) do an OS reinstall on the pro (not a factory reset). That will reset the IP address to automatic, and also reset the admin password to netgear1, Other settings are not changed.
FWIW, if the old router has a standard ethernet WAN port, you can still use it with the new gateway. This is "double routing". If you forward ports in the router, you'd need to forward them twice (gateway->router and then router->pro). That's the only inconvenience. However, the new gateway might be a better choice than the older router. What models are they?
- Munber54Nov 08, 2015Aspirant
Wow, that's a lot of great information thanks! I just now woke up and have to do a few things first but in a bit I'll study your information and work on those solutions. ...the router is cisco linksys simultaneous dual-n band wireless router WRT610N V1...the new modem is from internet provider Shaw, cisco model DPC3848V ...I'll let you know how it goes
- Munber54Nov 08, 2015Aspirant
when I went to http://192.168.1.107/admin i got a warning message saying your connection is not private, etc. It said it was unsafe to proceed but I clicked on the link anyway ...then I got a popup box to say
"The server https://192.168.1.107:443 requires a username and password. The server says: Control Panel"I saw a password I wrote down a long time ago but don't see a username so I tried "admin", and it worked! Thanks! now I'm not quite sure how to change the IP address...Under the Network setting, - DHCP section - do I click in the square that says "Enable DHCPv4 service?
under that square it currently shows the following settings:
Starting IPv4 Address: 192.168.1.1
Ending IPv4 Address: 192.168.1.167but if I understand your explanation, it seems I'm supposed to have the numbers start with 192.168.0 ? or maybe I missunderstood so not sure what to do...
when I click on the "interfaces" section it shows
IPv4 assignment set to "Use values below" ... the other option is to "use values from a DHCP server
then under that, it shows
IPv4 address: 192.168.1.107
Subnet mask: 255.255.255.0
Default gateway: 192.168.1.1
IPv6 assignment: set to OFF ... the other options are "configure automatically" and "Use Values Below" but there are no values below that, only some stuff about VLAN Setting and Performance Settings.I guess when I have time later I should go thru some tutorials on how to navigate the ReadyNAS Pro 6 administration settings so I don't waste other people's time...I assume there is some kind of tutorial somewhere... thanks for your time and help....I'm sure you already gave me enough information so I can figure it out from here, but I'm so close now, if you have time to direct me to the finish line that would be a nice bonus.
- StephenBNov 08, 2015Guru - Experienced User
In your first post, you said you couldn't access 192.168.1.107, but you could access 192.168.0.243. Based on your last post, I am thinking you got those backwards.
So you can reach 192.168.1.107. Can you reach 192.168..0.243???
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!