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Forum Discussion
Munber54
Nov 08, 2015Aspirant
cannot access one of my ReadyNAS Pro unit's after modem change
Hi. I just got a new modem from my internet provider a couple days ago and they said it already has a built in router so not to use my router but instead just to plug my 2 computers and 2 NAS units i...
- Nov 09, 2015
Thanks very much, your suggestion worked!...after I followed your instructions I was able to right click on both of the ReadyNas Pro units, so that was a great sign...I still couldn't access any files from the problem ReadyNAS or see it in windows explorer...then I shut down the computer and rebooted it, and now both ReadyNas units show up under the Network section of windows explorer just like they used to, and I can see the folders like I used to...maybe I'll map that ReadyNAS to a couple of drive letters like I mapped the other one later, but for now everything is back to normal....also I guess I could do an OS reinstall on the one that I forgot the password to but since it's working ok there's probably no reason to do that....or at least no rush to do that...and I'd probably want to back up everything on that ReadyNAS to a set of external hard drives before I tried it. So thanks again, now I can get some of my work done...what a relief.
Munber54
Nov 08, 2015Aspirant
Wow, that's a lot of great information thanks! I just now woke up and have to do a few things first but in a bit I'll study your information and work on those solutions. ...the router is cisco linksys simultaneous dual-n band wireless router WRT610N V1...the new modem is from internet provider Shaw, cisco model DPC3848V ...I'll let you know how it goes
Munber54
Nov 08, 2015Aspirant
when I went to http://192.168.1.107/admin i got a warning message saying your connection is not private, etc. It said it was unsafe to proceed but I clicked on the link anyway ...then I got a popup box to say
"The server https://192.168.1.107:443 requires a username and password. The server says: Control Panel"
I saw a password I wrote down a long time ago but don't see a username so I tried "admin", and it worked! Thanks! now I'm not quite sure how to change the IP address...Under the Network setting, - DHCP section - do I click in the square that says "Enable DHCPv4 service?
under that square it currently shows the following settings:
Starting IPv4 Address: 192.168.1.1
Ending IPv4 Address: 192.168.1.167
but if I understand your explanation, it seems I'm supposed to have the numbers start with 192.168.0 ? or maybe I missunderstood so not sure what to do...
when I click on the "interfaces" section it shows
IPv4 assignment set to "Use values below" ... the other option is to "use values from a DHCP server
then under that, it shows
IPv4 address: 192.168.1.107
Subnet mask: 255.255.255.0
Default gateway: 192.168.1.1
IPv6 assignment: set to OFF ... the other options are "configure automatically" and "Use Values Below" but there are no values below that, only some stuff about VLAN Setting and Performance Settings.
I guess when I have time later I should go thru some tutorials on how to navigate the ReadyNAS Pro 6 administration settings so I don't waste other people's time...I assume there is some kind of tutorial somewhere... thanks for your time and help....I'm sure you already gave me enough information so I can figure it out from here, but I'm so close now, if you have time to direct me to the finish line that would be a nice bonus.
- StephenBNov 08, 2015Guru - Experienced User
In your first post, you said you couldn't access 192.168.1.107, but you could access 192.168.0.243. Based on your last post, I am thinking you got those backwards.
So you can reach 192.168.1.107. Can you reach 192.168..0.243???
- Munber54Nov 08, 2015Aspirant
Hi thanks again. With my 2 computers and 2 ReadyNAS Pro connected to the new modem, I can't access 192.168.1.107...following your instructions, I disconnected one of my computers from the new modem and plugged it into the old router, and I also disconnected my ReadyNAS Pro (192.168.1.107) from the new modem and connected it to the old router...so on that computer I can now access 192.168.1.107, but since my old router is not connected to the internet, I can't access the internet on that computer. My other computer is still connected to the new modem along with my other ReadyNAS Pro ( 192.168.0.243) and that is how I am currently able to connect to the internet...hopefully that makes sense....now on the computer that isn't connected to the internet I am able to get into the ReadyNAS Pro settings but I don't understand how to fix the DHCP address...the plan is that once I am able to fix the DHCP address I will plug the computer and ReadyNAS Pro into the new modem along with the other computer and ReadyNAS pro. thanks very much...please let me know if I need to clarify or provide more info
- Munber54Nov 08, 2015Aspirant
one more thing, I don't know if it's significant but on the computer and ReadyNAS pro (192.168.0.243) that is connected to the new modem, I tried to access the settings on that ReadyNAS pro to see if that could help me understand what's going on or give me a hint on how to set the DHCP on the other ReadyNAS pro, but the password that I have written down for that ReadyNAS pro doesn't work...I don't know why it doesn't work, but I read the instructions on how to reset the password but it doesn't look like I enabled the administrator password recovery because it just keeps asking me for a favorite color...I tried different colors but none worked and that's not a security question I would use anyway...so if I want access to those settings I guess I'll have to perform an OS reinstall reboot but I don't want to worry about that now since I don't currently have any problems with that ReadyNAS pro
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