RN204 after updating to os 6.5.0 I cannot access readynas network volume on my pc ,I get a message Readynas is not accessible.You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. element not found.

I tried all your suggestions but none seemed to work may be I did something wrong, but I found a way to assess the volume, all I did was create a new user admin account and when I logged in I could access the Readynas Volume just like before the upgrade this worked with my Vista and Windows10, all I need to do now is save/transfer my old user account files and then delete my old user accounts I hope this helps someone Thanking you all for your help : TheAlec

Cannot access Readynas Volume after update 6.5.0

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bt-user
Aspirant
May 23, 2016
Same problem, but only for new users. New user can only see backup shares created by ReadyCloud app, all other even public shares are not accessible. . Every newly added user gets “access denied. It is a terrible bug especially while we were forced to migrate from good working fw.
- BrianL2
  NETGEAR Employee Retired
  May 23, 2016
  Hi TheAlec & bt-user,
  
  You may want to try to re-login your ReadyCLOUD account (which was migrated to your existing or new MyNETGEAR accounts) then log back in to the ReadyCLOUD desktop client. Once done, remap the shares and it should work fine.
  
  Take note: ReadyCLOUD client should be updated to version 1.12.
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team
  - TheAlec
    Aspirant
    May 23, 2016
    I have no problem loging in and accessing my files on the upgraded MyNETGEAR account on the internet , when I try to access the READYNAS Volume on my home network desktop pc it will not now let me in, I am using Vista on my Desktop pc and Windows 10 on my laptop and niether can access the READYNAS Volume on my network, how can I fix this ? I think the problem must be with the READYNAS as everything worked fine before the upgrade. What is ReadyCLOUD desktop client ? I only previousley had access to READYNAS Volume on my network , do I need to install desktop client? if yes how and where do I get this app.
FabianGabor
Initiate
May 24, 2016
I had the same issue. After days of trial and error I finally just managed to access my 102. You have to log out from your network.
To do this, go to:
Control Panel -> User Accounts -> Manage your credentials -> Windows Credentials
Here, delete anything related to your network drive. I had to delete 2 credentials. After that, try to access your NAS by either name or IP. It should ask you to log in again, do it with your upgraded ReadyCloud email address and password.

PS. I don't know if it's required but I also did open a Command Prompt and disconnected every remote connection by typing:
net use * /delete
Hope I could help!