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Forum Discussion
Chooke
Jun 09, 2016Aspirant
Cannot connect to new router
Hi I have run the ReadyNAS for years without a glitch. However, now that I have a new router I can't send or recieve files from the NAS. It appears on Raidar, and it also appears under networks...
- Jun 12, 2016
Let's try some visuals...
Chooke wrote:
Doesn't seem to have a shortcut option when I right click on a share in windows.
I access the NAS \\10.1.1.119 in your case) so I see all the shares. Right-click on any, and you will see "create shortcut."
Chooke wrote:
I'd like to do this but I'm not sure what you mean by opening the computer pane? I can't find it on the start menu or right clicking on the start menu. I tried doing it in the File Explorer pane but no luck.
It is in file explorer. Here's another visual. I right clicked on empty space, not on one of the icons.
Chooke wrote:
The DNS setting field was never greyed out (this is under the global settings screen rather than the interface screen which has the DHCP/IPv4 commands). However, strangely enough, Frontview in the interface screen will now no longer accept a change back to its previous "use values from a DHCP server" state, saying that the "IP address is invalid", so it is stuck at the IPv4 address of 10.1.1.119 and sub net mask 255.255.255.0
If the ipv4 assignment on the network->interfaces tab says "use values from a dhcp server" then you should be ok. Just leave it like that.
Chooke wrote:
Stephen, I presume once I get the this sorted on my PC, I'll need to do the same on the family's PC in the main room (it currently also has the same access/visibility issue). However, the other concern I have is that my music streamer and TV DLNA no longer works with the new router. I'm not sure whether the issue is that it cannot access the NAS or it has something to do with the new router, unrelated to the NAS. On the one hand I'm having no other wireless issue with other devices in the home that do not use the NAS for its content but on the other hand, the streamer and TV should still be providing options such as streaming from a PC?
Yes, you'll need to check the other PC, and make similar changes.
On streaming, first check that services are enabled on the NAS - look at Services->Streaming services, but also make sure Bonjour and upnp are checked Services->discovery services.
Then try rebooting the streamer and the TV.
If it still fails, then look for a upnp service setting in the router, and try reversing (disabling it if it is enabled, enabling it if it is disabled).
StephenB
Jun 09, 2016Guru
If https://10,1.1.119l/admin brings you to the NAS admin page (which I think it is, since you are seeing settings), then you don't have an IP address problem.
Check that the windows system has the network set to private, and while you are there confirm that the windows system and the NAS are in the same workgroup.
Turn IPv6 off on the NAS (and perhaps in the router).
Go into windows credential manager, and delete any credentials saved for the NAS.
Then open file explorer and enter \\10.1.1.119 and let us know if you can see the shares.
Chooke
Jun 09, 2016Aspirant
Thanks for the reply Stephen.
Yes the https://10.1.1.119/admin takes me to the Frontview page.
Sorry if I come across as a bit of a noob, the network is set to private but I'm not sure how to tell with the NAS is in the same workgroup. On the network page, it does list the NAS as one of my connected devices, along with another PC in the other room and the networked printer. For what its worth, the settings in windows have not been changed since the NAS was last working with the previous router.
From Frontview, I could not see an IPv6 command (only the IPv4) but the router is set to IPv6. I can see the shares and everthing else as I could when it worked with the previous router.
I'm also unsure what or where is the windows credential manager?
Thanks
Frank
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