NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SteffenH's avatar
SteffenH
Aspirant
Jan 21, 2016
Solved

Cannot reach the ready NAS server but ping works

Dear all,

I just got a problem while using rsync on Mac. It was working a while but then after one day rsync stopped and lost the connection.

I tried to ping and it works. To mount via MAC OS does not work, SSH does not work and the web interface does not work as well.

The display is dark. No sign of an IP or smt. else.

Should I make a hard power off reset or wait some hours?

Thanks in advance for any help.

Steffen

  • Hi SteffenH,

     

    Great! We're glad that everything is working fine. Kindly tag this thread as resolved by clicking the "Accept as Solution" button in one of the responses that you received.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

     

     

12 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What NAS and what firmware?

     

    Were you seeing dropped connections before this?

    • SteffenH's avatar
      SteffenH
      Aspirant

      Hi StephenB,

      Firmware I do not know - because the NAS is down.

      Now, I cannot reach the NAS via ping any more.

      The exact name of the NAS is RN 10400.

       

      How I could see it:

      "...

      rsync: connection unexpectedly closed (2278 bytes received so far) [sender]

      ..."

      And on the web interface did not say anything.

      I am going to switch it off now.

      Crossing the fingers.

      Steffen

       

       

       

       

       

      • SteffenH's avatar
        SteffenH
        Aspirant

        News: Power off/On

        Firmware 6.4.1

        Now the server resynchronising

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More