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Forum Discussion
Solved
Cannot see "home" folder in Windows Explorer
Model: ReadyNAS 1 02
Firmware: 6.4.2
Connected to Netgear Router
Hi there!
So my wife and I are photographers, and through the advice of a Staples employee I purchased a ReadyNAS in order to make our workflow more efficient. When I first set up the ReadyNAS I did it using her computer which is a MAC. It works fine, she can access the home folder, read and write and it acts essentially as an external HDD. The problem is that I cannot acces the home folder with all of the photos that I need access to. I guess I should clarify by saying that I can only access the home folder through my web browser but not through Windows Explorer. (I use a PC by the way). I can see the ReadyNAS in my network (which is called "Archive") but the only folders I see are the "Backup" and "Readydrop" folders, not the "home" folder.
I've been trying to mess around with the permissions in the admin page, but I'm just not seeing how to get acces to the folder in order for me to read and write to the drive the way my wife can from her comuter. I'm at a total loss on this and would love it if someone could explain to me where I went wrong. Thanks in advance.
BrianL2 wrote:
There's no other workaround aside from using her login details on your PC.
You don't need to use different accounts on the NAS. If you share the same NAS user account, then you will both have full access to the home share. Of course it will have a different name (matching whatever username you set up).
Also you can see her folder if you access the NAS using admin credentials from windows file explorer. That shows you the full data volume (including the home folders). But writing to that folder with admin credentials will likely create permissions problems.
4 Replies
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Hey D-ziner,
Note that home folders are locked down to the particular user that is connecting. So if your wife has a user called User1 and you have a user called User2, you will not be able to see her homefolder when you are connecting as User2.
For stuff that you both need to access I'd recommend that you set up a normal share rather than using a home share.
If the NAS is within 90 days of purchase you can reach out to the netgear support team over phone, chat or online ticket to have someone quickly show you over teamviewer how to set things up.
-Danthem
"...home folders are locked down to the particular user that is connecting..."
Well that makes sense now. So based on this, would I be wrong in assuming that I could connect to the folder through her computer via LAN? By this I mean could I access the folder by connecting to her computer via "My Computer->Network->Wife MAC->...and then.." or is the folder literally only able to be accessed through her MAC and by no other work around? The thing is that the drive is already full to near capacity so nothing new can be added to it (as far as our purposes go) so would setting up a normal share on the same drive then allow me to access it via my PC? or am I about too many clicks away from the bullseye here? Thanks.
Hi D-Ziner,
There's no other workaround aside from using her login details on your PC. Her home folder or let's call it 'Private home share', will be only available and can only be accessed on a specific PC /or MAC where she's logged into.
Kind regards,
BrianL
NETGEAR Community Team
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