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PWS442's avatar
PWS442
Guide
Nov 05, 2014

Cannot set up Alerts on my ReadyNAS RN314

Email issues: What are the settings for Yahoo and Gmail for alerts? I am using my correct username/password from each, and an SMTP Server of smtp.att.yahoo.com/smtp.gmail.com, and both use Port 587. My MAC Mail says to use SSL, but when I check the TLS box in the ReadyNAS configuration, I get error code 500801000 when sending a test message; when I leave it unchecked I get 500801001. When I set it up for my BellSouth account, using mail.bellsouth.net on Port 25, no TLS, I do not get an error code, just a message that says "Unable to send a test message".
I also notice that the Configuration Dropdown box only contains Custom, while the NV+ has a few settings: Gmail, AOL; while nothing seem to actually do anything.

BTW: I used to be able to send alerts and test messages from my NV+, but now, although it says it is sending (from my BellSouth account), it does not get through

20 Replies

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  • Hi,

    After sending the last few days trying to get alerts sent to my gmail account to work I finally have.

    Within the alerts section I have the following:

    Email: this is the gmail email address where you want the alerts sent to (xxx@gmail.com)
    Select Automatic
    Email Account Provider: Custom
    User: The same email address as above
    Password: The Password for the account

    Within Advance Options:
    SMTP Server: smtp.gmail.com
    SMTP Port: 465
    From: I have used the name of the NAS Drive
    Use TLS: tick.

    Now log into your gmail account through your browser.
    Select Account and security, from account permissions select access for less secure apps and enable. Make sure you save the settings by clicking DONE.

    Now press the send test message, and your alerts should work.

    FYI I also have invested in the APC Battery Backup 700va - The NAS drive picked this up without any problems.

    Nick.
    • markhauschild's avatar
      markhauschild
      Aspirant

      Thanks, Nick!  That did the trick perfectly.  And actually, what I noticed was that even though my NAS indicated that the emails were not being sent, apparently they are.  I very much like that I now get virus alerts and rebuild alerts.  I lost a disk in my 4x1TB RN104 and I didn't get the alerts. I replaced the disk and it's rebuilding now, but the rebuild is going in another post. Oye!

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    SMTP Port: 587 also works.

    Using the NAS name (instead of your gmail user name) might create some issues with spam prevention measures later on. I'm not saying you should change it, just pointing out the possibility.
  • Hurray! I think. Got the alert test message via Gmail working as described in the prior couple of posts, using 587 and my email address in the from and marked the TLS. But first, I got another one of those warning messages from Google about unauthorized access blocked (perhaps that is why I received the 5008010001 error code regarding authentication issues). So, against my better wishes, I clicked on the link and allowed "less secure apps so that your account is no longer protected by modern security standards."

    Not wild about that solution. Wonder what else that invites?
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Well one option you would have is setting up a dedicated email account for things like this. Then use mail rules etc. to forward the emails from this account onto your main account if you so wish.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    PWS442 wrote:
    ...So, against my better wishes, I clicked on the link and allowed "less secure apps so that your account is no longer protected by modern security standards."

    Not wild about that solution. Wonder what else that invites?
    The new standard they are referring to is OAuth. When you use OAuth, the app doesn't actually know your gmail user credentials - instead it gets a signed token that it can use.

    In the case of the NAS (and many apps), you are re-entering your gmail account name/password to the NAS (or app). This requires you to trust the NAS (and the apps) with your credentials. If they all handle your credentials properly, good security is maintained. But of course there's a chance that one might have a security hole...

    So the net here is that the newer approach is about reducing the need to enter your credentials in multiple places. It is not saying that the protocols are less secure. Just that the consequence of entering your username/password in multiple places is that security is somewhat reduced, because there are more places where the stored credentials can be compromised.
  • Thank you very much. I have the RN314 and the NV+ (with its 3 addresses, which I think is quite a nice feature. Hint, hint, hint) working via the Gmail account.
  • I have done the same, less secure gmail account with rules setup to forward them to outlook.

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